CFOs face growing demands amid coronavirus

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.

CORONAVIRUS IMPACT: ADDITIONAL COVERAGE

Joseph H. Neely is a former director of the FDIC and career banker. He is president of Neely and Associates, a consulting firm advising banks on regulatory and strategic matters.

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Abby Salameh, chief growth officer at RFG Advisory, is a seasoned C-suite executive with extensive expertise in expanding financial advisory, alternative investment, fintech and financial services organizations, particularly those undergoing transformation.

She has held CMO positions at RIAs including Private Advisor Group and Hightower Advisors, as well as alts platform CAIS.

Peter Dugas is an Executive Director at Capco and leads Capco's Center of Regulatory Intelligence, focusing on delivering political and regulatory intelligence and optimizing regulatory change management programs for clients across the globe. With 25 years of experience helping clients solve their most pressing governmental challenges, Peter's career has primarily focused on providing advice on laws and regulations, regulatory affairs, and risk and compliance for financial services clients and Fortune 500 companies.

Before joining Capco, Peter worked as a lobbyist for the financial services industry and has served in senior executive positions in the U.S. Government, including the U.S. Department of the Treasury, CDFI Fund, U.S. Department of Labor, and U.S. Small Business Administration. He is frequently featured in publications such as Wall Street Journal, American Banker, The Hill, Bloomberg, Bloomberg Law, Politico, and Business Insider.

Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.

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“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”

Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.