CFOs face growing demands amid coronavirus

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.

CORONAVIRUS IMPACT: ADDITIONAL COVERAGE
Headshot of Carol Laufer.

Carol Laufer is senior vice president and the head of liability in North America at Allianz Commercial. Based in New York, Laufer brings more than 30 years of insurance industry experience to the Allianz Liability team. 

Tim Hilligoss of Wipfli

Tim Hilligoss is a partner at Wipfli who helps closely held business owners tackle the top financial, tax and operational issues impacting their bottom line. His experience includes entity and organizational structure, U.S. tax planning and compliance, and transactional services with a focus on tax efficient deal structuring, buy-sell side due diligence, Quality of Earnings studies and reorganizations.

Global CDO, consultant, speaker and author Janet M. Stovall helps business dismantle systemic inequity to leverage the power of diversity.  Global Head of DEI at NeuroLeadership Institute, and founder of DEI consultancy, Pragmatic Diversity, Janet specializes in shaping and implementing realistic DEI visions and strategies that drive change and build culture. Collectively, her three TED talks challenging business to get serious about inclusion have nearly 3 million views, and she is co-author of Amazon bestseller, The Conscious Communicator: The Fine Art of Not Saying Stupid Sh*t. 

Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.

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“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”

Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.