CFOs face growing demands amid coronavirus

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.

The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.

CORONAVIRUS IMPACT: ADDITIONAL COVERAGE
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Philip Waxelbaum

Philip Waxelbaum is the founder of Masada Consulting and has spent five decades inside the financial services industry as an advisor, senior executive, board member, consultant and recruiter.

A nationally quoted industry source since 1987, he brings an unusually broad practitioner's perspective to advisor recruiting, practice economics, firm strategy and the decisions that shape careers and enterprise value.

Ryan Lougheed

Ryan Lougheed is a seasoned professional with 13 years of experience at the intersection of GRC and technology. As Onspring's VP of Platform, he applies his expertise in consulting, automation, innovation and AI to guide the platform's evolution and solve complex integration challenges. Outside of work, his passion for technology continues through personal projects, complemented by time spent with family and on the golf course.

Will Gow

Will Gow, Global Head of Claims and Coverage at Brecon Specialty, leads the firm's global technical claims and coverage strategy. He has a particular focus on cyber, technology, and specialty lines. Will formerly served as International Cyber Technical Director and Head of Cyber & Technology Risks at Crawford & Company. Previously, he was Head of Cyber, Digital Assets and Financial Lines at QuestGates. He is dual-qualified as a solicitor and loss adjuster and brings extensive experience in international claims, insurance litigation and cyber and technology risks, combining technical expertise with senior leadership experience. Will also chairs CILA's Cyber & Technology Special Interest Group and advises industry bodies including the IIL and BIBA. He co-authored a book published by the CII on digital assets and insurance. In addition, he works with law enforcement, advocating and training nationally.

Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.

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“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”

Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.