CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.
The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.
Jay Lee is the Chief Technology Officer at Colonial Surety Company, spearheading the design and distribution of innovative technology. Colonial Surety, a leading direct and digital insurer, is dedicated to providing customers with a straightforward and seamless experience when purchasing insurance and bonds. The company's online platform, combined with exemplary customer service, simplifies the insurance-buying process and removes the hassle from these transactions.
Sabrina Ticer-Wurr was a summer intern for Financial Planning through the Dow Jones News Fund in 2024.
She was a rising senior at Columbia University studying English Literature and East Asian Languages and Cultures. An aspiring business reporter, she was a deputy university news editor for the Columbia Daily Spectator, where she covered race/DEI and graduate schools.
John Newcome brings extensive experience in the insurance industry and a wealth of knowledge to the clients he serves as Vice President and Senior Consultant with Kelly Benefits Strategies (KBS).
John serves clients ranging in size from 500 to 25,000 employees. He is a member of Kelly Benefits' Compliance Committee and the Kelly Benefits Technology Business Leadership Team.
Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.
“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”
Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.
