Payrolls fell sharply in December, as the U.S. Bureau of Labor Statistics reported Friday that employment declined by 140,000 jobs amid the continuing economic fallout from the novel coronavirus pandemic. Nevertheless, the accounting and bookkeeping sector added 2,300 jobs last month.
The unemployment rate remained at 6.7 percent despite the job cuts, which were the steepest since last April. The BLS revised upward the figures for both October and November, with the October figures going up by 44,000, from a gain of 610,000 jobs to a gain of 654,000. The change for November was revised upward by 91,000 jobs, from a gain of 245,000 jobs to a gain of 336,000. With those revisions, employment in October and November combined was 135,000 more than previously reported. Therefore, the loss of 140,000 jobs in December seems even more dramatic, although those figures are likely to be revised as well.
Russell Berger is vice president of IT and network services at InTouch Health, and was instrumental in securing the vendor’s HITRUST CSF Certified designation in December 2017.
Johannes-Tobias Lorenz leads McKinsey’s work in digital insurance in Europe, helping insurers build their digital strategies, expand and serve direct markets, and strengthen their customer-service experience.
He also oversees the firm’s global customer experience for financial-services activities, helping financial institutions around the world transform the ways they meet the needs of increasingly demanding customers.
Some of his recent client work includes building a digital strategy for a leading global insurer and helping launch direct insurance players in Germany and other European markets. He also assists clients across Europe in areas such as social-media strategy and digital enablement of the tied-agents channel. Other projects include working with a number of insurers to digitize their customer journey for processes such as claims, life-insurance onboarding, and auto-insurance sales.
Furthermore, Lorenz helps private-equity firms on due diligences and portfolio work.
Lorenz has coauthored several McKinsey articles about issues confronting the insurance industry, such as insurance fraud and digital transformation.
Tanguy Catlin leads McKinsey's North American P&C Insurance Practice.
In addition, he is a leader of McKinsey’s Digital Strategy Practice and Digital Quotient™ (DQ) initiative, and helps companies build out their digital capabilities to deliver rapid results and sustained growth. DQ is an assessment that allows organizations to clearly identify their digital strengths and weaknesses across different parts of the organization, and compare them against hundreds of organizations around the world.
Catlin works with leading global financial service firms on multichannel distribution strategies, digitally enabled business model transformations, large scale marketing and sales programs. He also serves insurance clients more broadly on topics ranging from strategy and organization to operations, technology, claims, and underwriting.
His recent client engagements include assisting a top-ten property-and-casualty and life insurer in building an internal digital agency, helping a US multiline carrier accelerate test-and-learn capabilities and a personalization engine for its online channel, and working with a number of major multiline players to optimize their marketing spending across media, channels, and products.
Catlin frequently contributes to industry publications and has authored several McKinsey white papers on issues confronting the insurance industry.
Catlin is member of the Alumni Board of the MIT Sloan School of Management and a former board member of the Massachusetts chapter of March of Dimes, a nonprofit organization that works to improve the health of mothers and babies.
In December, job losses in leisure and hospitality and in private education were partially offset by gains in professional and business services, retail trade, and construction. Average hourly earnings increased 23 cents to $29.81. The leisure and hospitality industry lost 498,000 jobs, with three-quarters of the declines in food services and drinking places, which lost 372,000 jobs. Since February, employment in leisure and hospitality is down by 3.9 million, or 23.2 percent.
Separately, CBIZ, a Top 100 Firm based in Cleveland, released its own monthly Small Business Employment Index, which showed a slight increase in small business hiring of 0.32 percent in December. Hiring declined a bit in the Central U.S. by 0.15 percent but rose in the Northeast by 1.18 percent, the Southeast by 1 percent and the West by 0.44 percent. There were increases for states that opened up from lockdowns on or before May 15 of 0.97 percent and states that opened up from lockdowns after May 15 of 0.23 percent.
While some industries tracked by CBIZ increased their hiring, growth did not occur across the board. Hiring increased in healthcare, financial services, real estate, nonprofits and retail trade, yet decreased in technology and life sciences, transportation, and accommodation and food services. The negative trend in accommodation and food services could be due to renewed COVID-19 restrictions.
“Obviously we are in a bit of a transitional period as the cases of coronavirus surge back up, and you’ve got significant population centers starting to lock down again,” said CBIZ executive vice president Philip Noftsinger. “In terms of the labor market, you may be bending that arc back toward either a declining labor market or a reduction. Ironically the CBIZ number went in the other direction. I don’t have a perfect answer for that, other than there are small businesses all over the country that are significant employment centers that are in larger areas that may be under lockdown, so perhaps that’s got a little bit to do with it.”
The incoming Biden administration will be inheriting multiple challenges with the economy, the pandemic and a sharply divided populace. “I’ll be interested to see as the transfer of power occurs what is our immediate response and how do we chart a different course to try to solve these problems for the country,” said Noftsinger.
Jobs for accounting professionals still seem to be in demand, despite some declines last year in the BLS data. “Professional services tend to be a bit more resilient if you’ve got a beta factor for the overall labor market,” said Noftsinger. “They have a lower beta factor.”
