Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Joanna Strober is founder and CEO of Midi Health.
Olga Collins was appointed CEO of Worldwide Broker Network (WBN) in April 2021 after becoming their youngest ever board member when she joined in 2019. Under her leadership, WBN has grown to become the largest independent broker network in the world, with 150 members across 100 countries and a combined revenue of $14 billion. Olga has worked in global business for 25 years, is a member of the prestigious invitation-only C-Suite female network 'Chief' and recipient of multiple industry awards.
Nick Tye is the founder and CEO of Carbon Underwriting. His leadership approach fosters a culture of collaboration and innovation, developing an environment where creativity thrives. Laser focused on merging technology and expertise to drive results, Nick's role at Carbon is the culmination of over two decades in insurance, marked by leveraging his actuarial background and commercial acumen to enhance every facet of the underwriting process. Nick's reputation as a market leader stems from his ability to manage the underwriting of highly profitable international portfolios, even in challenging territories. His holistic understanding of the industry's distribution chain ensures consistently above-average profitability. Beyond technical prowess, Nick's journey from actuarial science to CEO exemplifies the evolution of underwriting in our industry. His visionary leadership, coupled with a relentless pursuit of innovation, positions him as a transformative force in shaping the industry's future.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
