Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Philip Waxelbaum is the founder of Masada Consulting and has spent five decades inside the financial services industry as an advisor, senior executive, board member, consultant and recruiter.
A nationally quoted industry source since 1987, he brings an unusually broad practitioner's perspective to advisor recruiting, practice economics, firm strategy and the decisions that shape careers and enterprise value.
Ryan Lougheed is a seasoned professional with 13 years of experience at the intersection of GRC and technology. As Onspring's VP of Platform, he applies his expertise in consulting, automation, innovation and AI to guide the platform's evolution and solve complex integration challenges. Outside of work, his passion for technology continues through personal projects, complemented by time spent with family and on the golf course.
Will Gow, Global Head of Claims and Coverage at Brecon Specialty, leads the firm's global technical claims and coverage strategy. He has a particular focus on cyber, technology, and specialty lines. Will formerly served as International Cyber Technical Director and Head of Cyber & Technology Risks at Crawford & Company. Previously, he was Head of Cyber, Digital Assets and Financial Lines at QuestGates. He is dual-qualified as a solicitor and loss adjuster and brings extensive experience in international claims, insurance litigation and cyber and technology risks, combining technical expertise with senior leadership experience. Will also chairs CILA's Cyber & Technology Special Interest Group and advises industry bodies including the IIL and BIBA. He co-authored a book published by the CII on digital assets and insurance. In addition, he works with law enforcement, advocating and training nationally.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
