Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Jen Leary is chief executive officer of CLA (CliftonLarsonAllen LLP). She leads CLA's firmwide strategic efforts to fulfill the CLA Promise and its purpose — to create opportunities for its clients, people and communities. In addition to supporting various advisory councils within the firm, she is a member of the CLA Board of Directors, the CLA Wealth Advisory Board of Directors, the newly formed CLA Global Board of Directors and leads the firm's senior leadership team. She has been serving clients for over 20 years in the United States and Europe. Her background includes assurance, consulting, mergers and acquisitions and global advisory services. She has previously served the firm in various roles such as chief strategy officer, client service leader and managing partner of the various geographies before taking on the role of CEO in January 2021.
Ilan joined Sapiens in February 2022 and brings a wealth of leadership experience at the forefront of technology and innovation, with such companies as NAYAX, Amdocs and Bank Leumi. Ilan is responsible for developing a coherent view across Sapiens' product offering, leading the company's journey to cloud, reinforcing Sapiens' technology roadmap and digital offering. Ilan also leads all aspects of IT, cyber and information systems, to accelerate the company's business growth.
Kate Krupey is vice president of accounting at Netgain Technology LLC, which provides secure cloud-based infrastructure to optimize and support CPA business applications. A former CPA firm CIO, Kate has over 20 years of experience in both optimizing and transforming IT for accounting firms, professional services firms, startups, and public sector companies.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
