Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
John Grevas is director of product marking at Ohio National Financial Services. A 15-year veteran of the industry, Grevas specializes in life insurance and annuity products and finding ways to make the benefits they offer easier for clients to understand. He holds a master’s degree in journalism and communication.
Ramanan Seshadri manages the professional services business unit for Orion Innovation, where he is responsible for accelerating business growth, client delight, and competency development. He is a global software services leader with an impressive and diverse 25-year track record from individual contributor to leading teams, turning markets and doing business in tough scenarios. He spent more than 12 years in Hexaware Technologies where he held various roles and became a member of the Management Council. As well as managing one of the largest relationships for Hexaware, he also acted as head of the Europe region, and led the health care and insurance verticals. Prior to joining Orion, he held leadership roles in Citiustech and Iris Software. He has a degree in Electronics and Communication Engineering from Madras University and a certificate from the Harvard T.H. Chan School of Public Health.
Chris McMahon was Senior Editor for Insurance Networking News.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
