Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Scott Weinstein has more than 36 years of actuarial experience. Throughout his professional career, he has worked extensively with national and global insurance and reinsurance companies as well as with numerous self-insured programs. He specializes in identifying and quantifying exposure to risk and improving actuarial processes and reporting.
Ian Sterling has more than 18 years of actuarial experience. Throughout his professional career, Ian has worked with actuaries, claims, underwriting, and finance professionals at regional and global insurance and reinsurance companies, as well as self-insured corporations. Ian has assisted clients in both an audit and advisory capacity. This has included a focus on transformation and innovation, such as, advising on actuarial and finance modernization, machine learning claim / policy level modeling, advanced data exploration and reporting with data visualization. Ian has been a frequent speaker at conferences and written articles on topics, including robotics and automation within actuarial, the changing actuarial role, and loss reserving in the future.
Brett Jurgens is the CEO and Co-founder of Notion, a Comcast company (acquired in 2020), empowering home and property owners to be proactive in monitoring their spaces and most valued possessions. Through partner programs, Notion helps insurance carriers, agents and service providers provide value to their customers with Notion’s DIY smart monitoring technology.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
