Fraud is continuing to increase this year, in part due to the COVID-19 pandemic, according to a new survey by the Association of Certified Fraud Examiners.
The report found that 79 percent of anti-fraud professionals have seen an increase in the overall level of fraud as of November, compared to 77 percent in August and 68 percent in May. Thirty-eight percent of the respondents said in November the increase has been significant, compared to 34 percent in August and 25 percent in May.
Chintan Shah leads Bloomberg's product strategy for buyside Treasury, Asset-Liability Management (ALM), and Finance solutions, with a focus on Insurance General Accounts, Pension Funds, and institutional cash management. With over 16 years of capital markets and investment management experience, Chintan brings deep expertise in serving the needs of asset owners and asset managers.
He has spent the past eight years at Bloomberg, driving product innovation and client engagement in the ALM and Investment risk space. Prior to Bloomberg, he was part of the Overlays and ALM team at AIG Investments, where he worked on optimizing balance sheet and liability-driven investment strategies. Chintan began his career in interest rate derivatives trading and risk management, holding roles at Barclays and Deutsche Bank.
James Glover is principal, finance & enterprise, at Deloitte.
Dr. Cole Barfield has served as Chief Medical Officer of on-demand virtual care provider First Stop Health since 2024. As a board-certified Internal medicine physician, Dr. Barfield spent the first ten years of his career treating patients in inpatient, outpatient, and virtual primary care settings before co-founding and serving as CMO of Wellview Health, which later merged with SentryHealth before being acquired by First Stop Health in late 2023.
Cyber fraud, payment fraud (such as schemes with debit and credit cards) and identity theft are the three top fraud schemes seeing increases, according to anti-fraud professionals.
The largest increase in observed fraud was in financial statement fraud, with 7 percent more anti-fraud professionals reported seeing financial statement fraud in November, compared to August. That could be because as companies continue to see their profits drop, they feel more pressure to cook the books.
The survey also found 77 percent of anti-fraud professionals report that investigating and preventing fraud is more challenging now, while 71 percent said detecting fraud is more challenging as a result of the pandemic.
ACFE members anticipate the fraud trend will continue, even as vaccines have begun rolling out this week in the U.S. Ninety percent of the survey respondents expect a further increase in the level of fraud over the next 12 months, with 44 percent predicting the change is likely to be significant.
Nearly half (48 percent) of the organizations polled expect to increase their investments in anti-fraud technology, and 38 percent intend to raise the use of fraud-related consultants or other external resources. Budgets for anti-fraud training and professional development are experiencing a similar increase (according to 37 percent of the organizations polled), but nearly one-quarter (24 percent) anticipate a decrease in this area. The budget component most likely to see decreases is travel for anti-fraud staff, which shouldn’t be surprising given the plunging levels of air travel in general over this past year, with 38 percent of the survey respondents expecting a reduction in funds for travel in the year ahead.
