Internal auditors are facing a host of risks during the COVID-19 pandemic in business continuity, crisis management, cybersecurity and other areas, according to a new report.
The report, released Monday by the Institute of Internal Auditors, follows up on a similar report released last year, and discusses the top 11 risks facing organizations. For the report, the IIA surveyed members of corporate boards, executive management teams and chief audit executives.
The report found that 93 percent of CAEs rated business continuity/crisis management as highly or extremely relevant, compared to 87 percent of board members who ranked those risks as highly or extremely relevant. Far fewer members of the C-suite identified them that way, with only 63 percent describing business continuity/crisis management as highly or extremely relevant. Members of corporate boards and C-suites who responded to the survey rated their level of personal knowledge lowest when it comes to cybersecurity.
Brent McIntosh is Citi's chief legal officer and corporate secretary. Brent leads Citi's Global Legal Affairs & Compliance organization, which includes the Legal Department, Independent Compliance Risk Management, Citi Security and Investigative Services and Citi's Regulatory Strategy and Policy function. He is a member of Citi's Executive Management Team.
Brent served as under secretary of the Treasury for international affairs from 2019 to 2021. From 2017 to 2019, Brent served as Treasury's general counsel. Prior to that, he was a partner in the law firm of Sullivan & Cromwell.
Brent served in the White House from 2006 until 2009, first as associate counsel to the president and then as deputy assistant to the president and deputy staff secretary. Before that, he was a deputy assistant attorney general at the Justice Department.
Susana Ortega Valle is the VP of Product, where she leads the strategic vision for how small business owners engage with insurance. Throughout her two-decade career, she has built a reputation for developing high-performance teams that thrive on innovation and challenge conventional thinking.
Prior to joining Simply Business, Susana held digital product leadership roles at State Street and Santander Bank. Her approach to data-informed, AI-forward product strategy is backed by a robust academic foundation, including two MS degrees in Telecommunications Engineering and an MBA from MIT.
Malachi Trujillo is an advance tax staff in the Salt Lake City office of HCVT.
Other risks discussed in the report include sustainability, disruptive innovation, economic and political volatility, third-party risks, board information, data governance, talent management, and culture.
“This is the second year we’ve done this survey,” said IIA president and CEO Richard Chambers. “The most revealing headline was that boards thought their organization was in a lot better position to address risk than management. That’s a little bit unsettling.”
This year, the COVID-19 pandemic exposed risks to business continuity and crisis management in particular. “The most revealing insight was that COVID and the aftermath is front and center in how management, boards and auditors are seeing risks in their organizations,” said Chambers. “Business continuity and crisis management are very high on their list of the key risks. Two years don’t make a trend, but it doesn't surprise me that there is closer alignment between management and auditors on the risks their companies are facing. When everybody is focusing on a looming storm, you’re more apt to have agreement. From that standpoint, COVID and the crisis we’re facing with the pandemic has allowed for management and auditors to see risks in much the same way.”
Talent management and innovation are seen as big risks by management. “Management has insights into the risks they face, but I also recognize that management isn’t always forthcoming about the risks they face because it could be a reflection on how well they’re managing,” said Chambers. “You can’t always get a candid assessment.”
That’s why it’s especially important for internal auditors to keep corporate boards informed about such risks. “I’ve always been one who believes that internal auditors can be the eyes and ears for the board when they’re not around,” said Chambers.
Cybersecurity has become even more of a risk for many companies with so many of their employees now working from home, with access to corporate systems available around the clock and few eyes watching other workers in their remote offices. Cybercriminals can also take advantage of the remote access if it’s not secured.
“When the workforce is distributed, people are working from home, and people are not as careful with the data they are sharing,” said Chambers. Cybersecurity also ranked high in last year’s survey, but he sees a clear correlation between COVID-19 and why cybersecurity risks are seen as even higher this year.
The IIA issued the report at a time when many internal audit teams are making their audit plans for next year. “We think it will be very revealing to them and a good source of information as they look at their own risks in their companies,” said Chambers.
