Internal auditors are facing a host of risks during the COVID-19 pandemic in business continuity, crisis management, cybersecurity and other areas, according to a new report.
The report, released Monday by the Institute of Internal Auditors, follows up on a similar report released last year, and discusses the top 11 risks facing organizations. For the report, the IIA surveyed members of corporate boards, executive management teams and chief audit executives.
The report found that 93 percent of CAEs rated business continuity/crisis management as highly or extremely relevant, compared to 87 percent of board members who ranked those risks as highly or extremely relevant. Far fewer members of the C-suite identified them that way, with only 63 percent describing business continuity/crisis management as highly or extremely relevant. Members of corporate boards and C-suites who responded to the survey rated their level of personal knowledge lowest when it comes to cybersecurity.
Maxfield Marquardt is senior counsel and director of regulatory affairs at Trusaic.
Nikolai J. Sklaroff has spent more than 28 years in the public finance industry, as a generalist with special expertise in credit engineering difficult and unusual financings. During his public finance career, he has served as an investment banker for 17 years as well as a senior rating analyst and a financial advisor. He joined Wells Fargo Securities as the senior general infrastructure investment banker in San Francisco in 2011. He has also worked as a senior investment banker with Citigroup Global Markets (originally Smith Barney) and J. P. Morgan Securities. Prior to becoming an investment banker in 1997, Nikolai was a senior Moody's Investors Service rating agency analyst and member of Moody's rating committee for eight years. Nikolai began his career as a financial advisor with Public Financial Management, Inc. in his hometown Philadelphia. A frequent speaker at industry conferences he has also served on multiple boards and advisory committees.
Matt Posner is founder and principal of CSG. Mr. Posner has more than a decade of experience in public finance and policy. He has testified before the U.S. Senate Committee on Finance on infrastructure finance problems facing the country and spent years educating staff in the U.S. House of Representatives, the U.S. Senate, the U.S. Treasury Department and the Securities and Exchange Commission on public policy and market implications. Mr. Posner has been quoted on his views and published in the Wall Street Journal, the New York Times, Bloomberg News, The Bond Buyer, the Municipal Finance Journal and the Government Finance Officers Association’s Government Finance Review, among others. Court Street Group LLC is a research and consulting firm based in Brooklyn, New York. At CSG, we build bridges among Washington, Wall Street and the Fintech worlds with strong market research and extensive, independent policy experience. CSG also has ties to Latin America and helps clients navigate there.
Other risks discussed in the report include sustainability, disruptive innovation, economic and political volatility, third-party risks, board information, data governance, talent management, and culture.
“This is the second year we’ve done this survey,” said IIA president and CEO Richard Chambers. “The most revealing headline was that boards thought their organization was in a lot better position to address risk than management. That’s a little bit unsettling.”
This year, the COVID-19 pandemic exposed risks to business continuity and crisis management in particular. “The most revealing insight was that COVID and the aftermath is front and center in how management, boards and auditors are seeing risks in their organizations,” said Chambers. “Business continuity and crisis management are very high on their list of the key risks. Two years don’t make a trend, but it doesn't surprise me that there is closer alignment between management and auditors on the risks their companies are facing. When everybody is focusing on a looming storm, you’re more apt to have agreement. From that standpoint, COVID and the crisis we’re facing with the pandemic has allowed for management and auditors to see risks in much the same way.”
Talent management and innovation are seen as big risks by management. “Management has insights into the risks they face, but I also recognize that management isn’t always forthcoming about the risks they face because it could be a reflection on how well they’re managing,” said Chambers. “You can’t always get a candid assessment.”
That’s why it’s especially important for internal auditors to keep corporate boards informed about such risks. “I’ve always been one who believes that internal auditors can be the eyes and ears for the board when they’re not around,” said Chambers.
Cybersecurity has become even more of a risk for many companies with so many of their employees now working from home, with access to corporate systems available around the clock and few eyes watching other workers in their remote offices. Cybercriminals can also take advantage of the remote access if it’s not secured.
“When the workforce is distributed, people are working from home, and people are not as careful with the data they are sharing,” said Chambers. Cybersecurity also ranked high in last year’s survey, but he sees a clear correlation between COVID-19 and why cybersecurity risks are seen as even higher this year.
The IIA issued the report at a time when many internal audit teams are making their audit plans for next year. “We think it will be very revealing to them and a good source of information as they look at their own risks in their companies,” said Chambers.
