The Internal Revenue Service and the Treasury Department are beginning to send nearly 4 million economic impact payments by prepaid debit card, instead of by paper check or direct deposit.
The IRS had trouble with some direct deposits because it was relying on information from taxpayers’ 2018 and 2019 tax returns, and in some cases the money went to temporary bank accounts set up by tax prep chains. Paper checks are starting to go out, but they take longer. The prepaid debit cards promise to provide more convenience, but if they get lost in the mail, that could pose problems as well for people eagerly awaiting their economic impact payments.
Henry Kowal is Director of Product Management at Arity, where he is responsible for emerging aspects of Arity’s Insurance product strategy, including Arity IQ. He joined from The Hartford, where he defined the telematics strategy and roadmap for the Personal Lines Auto business. He also oversaw the design, implementation, and management of the new smartphone telematics program offered to The Hartford’s AARP policyholders in over 40 states.
Isabelle leads a team of over 12,000 industry professionals committed to helping insurers transform and reshape their business models through EY audit, business consulting, tax and corporate finance services. She’s committed to bringing the support and confidence of the firm to help businesses thrive in the new transformative age.
She has over 30 years of experience working with large financial services organizations. Previously, she held the role of Assurance Managing Partner for EY EMEIA Financial Services and before that, held the role of Global Assurance COO based in London. Since 2000, she has served as the lead partner for large international financial institutions headquartered in France or in Europe, whether audit or non-audit clients.
In addition to her work with EY, Isabelle is an active contributor to the discussion shaping the sustainability agenda in the insurance industry and is a board member of Positive Planet, a non-profit organization.
She received a master’s degree in Management from ESCP.
Laurén Robbins To is vice president and general manager of financial services at ServiceNow.
The Treasury said recipients can use the so-called EIP Cards to make purchases, get cash from in-network ATMs, and transfer funds to their personal bank account without incurring any fees. They can also check their card balance online, by mobile app, or by phone without incurring fees. The EIP Card can be used online, at ATMs, or at any retail location where Visa is accepted. The free, prepaid card comes with the kinds of consumer protections available to traditional bank account owners, including safeguards against fraud, loss and other problems.
“Treasury and the IRS have been working with unprecedented speed to issue Economic Impact Payments to American families,” said Treasury Secretary Steven T. Mnuchin in a statement Monday. “Prepaid debit cards are secure, easy to use, and allow us to deliver Americans their money quickly. Recipients can immediately activate and use the cards safely.”
Under the $2 trillion CARES Act that Congress passed in March in response to the economic fallout from the coronavirus pandemic, the IRS and the Treasury have been sending out payments of $1,200 to individual taxpayers, $2,400 to couples, plus an extra $500 for each of their dependent children.

The Treasury said it has already sent more than 140 million economic impact payments worth $239 billion to Americans by direct deposit to accounts at financial institutions, Direct Express card accounts, and by check. The Treasury-sponsored EIP Card is another way to distribute the money efficiently and securely to eligible recipients and their families. EIP Cards are being sent to qualified individuals who don’t have bank information on file with the IRS, and whose tax return was processed by either the Andover or Austin IRS Service Center.
The Treasury’s financial agent, MetaBank, will mail out the EIP Cards to eligible recipients starting this week. Each mailing will include instructions on how to activate and use the card.
The EIP Card is part of the Treasury’s larger U.S. Debit Card program, which offers prepaid debit card services to federal agencies for electronic delivery of non-benefit payments. MetaBank was picked as the Treasury’s financial agent for the U.S. Debit Card program in 2016, after a competitive selection process by the Treasury’s Bureau of the Fiscal Service.
For more information about the EIP Card, click here. For more details about economic impact payments, click here.


