The leaders of Congress’s main tax-writing committee are wondering if the Internal Revenue Service will be ready to handle next tax season as it’s still processing millions of pieces of correspondence that went unopened for months during the COVID-19 pandemic.
House Ways and Means Committee chairman Richard Neal, D-Massachusetts, and Oversight Subcommittee chairman Bill Pascrell, D-New Jersey, sent a letter Thursday to IRS Commissioner Chuck Rettig asking him to answer their concerns about the agency’s preparedness for the upcoming tax-filing season due to the ongoing backlogs.
Ken O'Brien is CTO of Enzoic. Previously, he founded ThinAir Consulting and held fractional CTO and senior technical leadership roles at Sharestates, Bloomtri, Hygge Power, and RemoteLock. Ken holds a BS in Computer Science and Mathematics from the University of Denver and is based in Boulder, Colorado.
Loren Brockhouse is Chief Revenue Officer of iPipeline where he brings extensive experience in sales leadership, revenue strategy, and building high-performing teams across the legal-tech and fintech sectors.
In his role as CRO, Brockhouse oversees all aspects of revenue generation, including sales, marketing, and revenue operations, with a focus on creating scalable systems that drive predictable growth. He is passionate about fostering a collaborative, customer-centric culture that ensures exceptional experiences for carriers, distributors, and advisors.
Brockhouse joined iPipeline from BigHand, a legal technology provider, where he served as Chief Revenue Officer and led global go-to-market strategies. Prior to that, he held senior leadership roles at PrimePay, Vanco, and Businessolver, where he delivered sustainable revenue growth and strengthened operational frameworks.
“Clearly, the current filing season has been long and challenging for the IRS due to the ongoing pandemic, and we are concerned about another filing season fast approaching,” they wrote. “As you are aware, this filing season, the tax filing deadline for individual returns was extended to July 15, and the automatic tax filing extension of October 15 only just passed. Millions of taxpayers still have not had their tax returns processed, and we continue to hear from constituents who now believe their returns are ‘missing’ and others who anxiously await needed refunds. With the current backlogs, it appears the processing of 2019 returns likely will extend into 2021.”
They pointed out that the end of the calendar year is a time when the IRS usually develops tax forms and publications, prepares and tests its information systems for changes to the tax laws, and staffs and trains taxpayer assistance and other employees for the next filing season. In addition to the typical filing season workload, they noted that the IRS has some additional responsibilities this year related to the tax provisions in the CARES Act.
That includes processing the remaining Economic Impact Payments that have yet to be distributed. On Friday, the IRS announced that it has designated Nov. 10 as National EIP Registration Day in an effort to get the remaining taxpayers who have not yet received their payments ahead of the extended Nov. 21 registration deadline.
“While we remain troubled by the backlogs and issues attendant to the current filing season overflowing into the next year, we also are worried that the next filing season will arrive without the normal IRS preparedness and the necessary pandemic contingency preparedness,” Neal and Pascrell wrote.
They asked Rettig for answers by next Thursday to their questions about whether the 2021 filing season will begin on time next year, on what date the IRS expects to open the filing season, and is the IRS prepared for it.
