Lawmakers question IRS readiness for next tax season amid backlogs from coronavirus

The leaders of Congress’s main tax-writing committee are wondering if the Internal Revenue Service will be ready to handle next tax season as it’s still processing millions of pieces of correspondence that went unopened for months during the COVID-19 pandemic.

The leaders of Congress’s main tax-writing committee are wondering if the Internal Revenue Service will be ready to handle next tax season as it’s still processing millions of pieces of correspondence that went unopened for months during the COVID-19 pandemic.

House Ways and Means Committee chairman Richard Neal, D-Massachusetts, and Oversight Subcommittee chairman Bill Pascrell, D-New Jersey, sent a letter Thursday to IRS Commissioner Chuck Rettig asking him to answer their concerns about the agency’s preparedness for the upcoming tax-filing season due to the ongoing backlogs.

CORONAVIRUS IMPACT: ADDITIONAL COVERAGE

Cagatay Zor is a fintech strategist and the head of the fintech and blockchain business line at Trumore.

Ciao-Wei Chen of the Gies College of Business at the University of Illinois Urbana-Champaign

Ciao-Wei Chen is an associate professor of accountancy at the Gies College of Business at the University of Illinois Urbana-Champaign.

Max Perkins

Max Perkins is head of insurance solutions and COO for Spektrum Labs, an AI-first cyber resilience company that provides agents and tools to reduce the time, cost, and complexity of maintaining provable and effective security and insurability. Spektrum unifies the disconnected domains of cybersecurity, backup, and insurance into one continuous, automated system. By fusing these traditionally disconnected areas, Spektrum enables businesses to prove and maintain continuous resilience—from preventing cyber threats, to instant recovery, to securing financial coverage—all in one place. Spektrum unlocks resilience, automating and verifying the connection between security and insurance, so businesses can recover faster and protect their future. 
 
Prior to joining Spektrum, Max's professional career had been focused on insurance and risk management with particular expertise in intangible boardroom risks such as cyber, privacy, and intellectual property, and the overall impact of technology on business.  Max was head of Strategy & Innovation for AXIS Capital's Cyber & Technology underwriting division, where his responsibilities included risk capital management and leadership in launching the world's first securitized 144a Cyber Cat Bond. Prior to joining AXIS in April 2020, he was an insurance broker at Lockton Companies and an underwriter at AIG, CHUBB and Beazley – operating both in the US and London markets. 

“Clearly, the current filing season has been long and challenging for the IRS due to the ongoing pandemic, and we are concerned about another filing season fast approaching,” they wrote. “As you are aware, this filing season, the tax filing deadline for individual returns was extended to July 15, and the automatic tax filing extension of October 15 only just passed. Millions of taxpayers still have not had their tax returns processed, and we continue to hear from constituents who now believe their returns are ‘missing’ and others who anxiously await needed refunds. With the current backlogs, it appears the processing of 2019 returns likely will extend into 2021.”

House Ways and Means Committee chairman Richard Neal, D-Mass.
Rep. Richard Neal, D-Massachusetts
Anna Moneymaker/Bloomberg

They pointed out that the end of the calendar year is a time when the IRS usually develops tax forms and publications, prepares and tests its information systems for changes to the tax laws, and staffs and trains taxpayer assistance and other employees for the next filing season. In addition to the typical filing season workload, they noted that the IRS has some additional responsibilities this year related to the tax provisions in the CARES Act.

That includes processing the remaining Economic Impact Payments that have yet to be distributed. On Friday, the IRS announced that it has designated Nov. 10 as National EIP Registration Day in an effort to get the remaining taxpayers who have not yet received their payments ahead of the extended Nov. 21 registration deadline.

“While we remain troubled by the backlogs and issues attendant to the current filing season overflowing into the next year, we also are worried that the next filing season will arrive without the normal IRS preparedness and the necessary pandemic contingency preparedness,” Neal and Pascrell wrote.

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They asked Rettig for answers by next Thursday to their questions about whether the 2021 filing season will begin on time next year, on what date the IRS expects to open the filing season, and is the IRS prepared for it.