Growth in small business jobs and wages declined last month as a result of the novel coronavirus pandemic, according to payroll giant Paychex.
The latest Paychex | IHS Markit Small Business Employment Watch report, released Friday, indicates the impact of the increasing number of COVID-19 cases on small businesses in the U.S. The Jobs Index exhibited a slowing of 0.24 percent in December to 94.06, a decline of 4.18 percent from the previous year. A decrease in weekly hours worked, and the deceleration of hourly earnings growth to 2.63 percent, brought national weekly earnings growth to 2.42 percent.
Kevin Busque is head of Gusto Retirement, where he leads the company's efforts to expand access to retirement plans for small businesses and their employees. He founded Guideline, a fee-free 401(k) platform acquired by Gusto in 2025. Before Guideline, he co-founded TaskRabbit, the online marketplace that connects people with local service providers and helped scale it through its acquisition by Ikea in 2017.
Bill Pappas is MetLife's Head of Global Technology and Operations, and is a Corporate Officer and a member of the company's Executive Leadership Team. In this role, he directs a team of more than 38,000 people responsible for technology development, infrastructure, information and cyber security, data strategy and analytics, customer service, operations, crisis management, business continuity and procurement for all lines of business, serving more than 90-million customers across 40+ countries around the world.
Pappas joined MetLife in 2019 from Bank of America, where he was the head of operations for the consumer, small business, wealth management and private banking businesses. In this role, he directed a team comprised of more than 50,000 people delivering integrated service and operations solutions to approximately 63-million consumers and clients. In addition, Pappas led the global business services team that provided integrated technology solutions across Bank of America.
Previously, Pappas was chief information officer for Bank of America's global wholesale banking business, head of global capital markets operations, and head of technology and operations for the Europe, Middle East & Africa, Latin America and Asia Pacific regions. He also served as the global treasury payment operations executive based out of London.
Valerie Song is currently a senior director at Klaros Advisors. She has nearly 17 years of experience as an attorney at the Office of the Comptroller of the Currency, including serving as acting associate chief counsel. She has also advised financial institutions and fintech companies as a senior associate in WilmerHale's Financial Institutions Group.
“This month we saw a decline in the overall index again, which is consistent with what we’ve been seeing for quite some time,” Frank Fiorille, vice president of risk management, compliance and data analytics at Paychex.
Like the U.S. Bureau of Labor Statistics jobs report that was also released Friday, Paychex found similar declines in the leisure and hospitality sector due to shutdowns from the COVID-19 pandemic (see story). “If you eliminate that sector, the [Paychex] report was actually fairly positive,” said Fiorille. “I think that’s pretty consistent with the nonfarm payroll report. The Friday jobs report just came out and for the first time since April, it was negative.”
The South was the only region of the country to improve job growth in December, increasing 0.04 percent). Fiorille attributed that to having looser restrictions on businesses being open than in other parts of the country. Florida regained its position as the top-ranked state for small business job growth, up 0.28 percent with an index of 97.00. Tennessee improved 0.76 percent in December and is up 1.01 percent in the fourth quarter, ranking it best among states. Houston and Dallas had the best three-month employment growth rates among metropolitan areas. Construction led the way on the industry jobs index for the eighth consecutive month compared to other industries. Financial activities had the best weekly hours worked growth among the various sectors.
Hourly earnings growth slowed for the fifth month in a row, from a peak of 3.29 percent in June to 2.63 percent in December. Weekly earnings growth slowed to 2.42 percent, the lowest level since February 2019. Weekly hours worked growth slowed for the fifth straight month to negative 0.27 percent in December.
“On the wage front we’re seeing a little bit of an uptick there,” said Fiorille. “We think the reason there is that on Jan. 1, a lot of states and areas went to a minimum wage increase. We saw a lot of clients get ahead of that last month, so you’re seeing an uptick in that first quintile, that lower-wage sector.”
The stimulus package that was signed into law at the end of December could help some struggling small businesses, especially with the fresh round of $284 billion in funding for the Paycheck Protection Program. The legislation also includes a provision allowing businesses to deduct the expenses associated with seeking loan forgiveness, which could make it easier for them to engage accountants to help with the loan application and forgiveness process.
On Friday, the Small Business Administration and the Treasury Department announced that the PPP would re-open Monday, Jan. 11 for new borrowers and some existing PPP borrowers. Initially only community financial institutions will be able to make “First Draw PPP Loans” on Monday and “Second Draw PPP Loans” on Wednesday. The PPP will open to all participating lenders shortly after that.
“That’s really good news given that this thing just got passed, and a lot of people thought it was going to take weeks given how the first thing came out,” said Fiorille. “It’s nice that they got the guidance out pretty quick.”
In combination with the extension of Employee Retention Tax Credits, the latest round of PPP funding could help many small businesses survive this year. “There’s a lot of stuff that’s going to help prop up the small businesses,” said Fiorille. “It’s very targeted to the mom-and-pop Main Street businesses.”
