Small business job growth and hourly earnings declined slightly in November, according to payroll giant Paychex, amid signs of a slowdown in the economy as businesses continue to struggle with rising COVID-19 infections across the country.
Small business hiring fell 0.03 percent, while hourly earnings growth slowed for the fifth month in a row, from a peak of 3.29 percent in June to 2.76 percent in November, according to the Paychex | IHS Markit Small Business Employment Watch. The number of weekly hours worked also showed a decrease of 0.04 percent year over year.
Russell Berger is vice president of IT and network services at InTouch Health, and was instrumental in securing the vendor’s HITRUST CSF Certified designation in December 2017.
Johannes-Tobias Lorenz leads McKinsey’s work in digital insurance in Europe, helping insurers build their digital strategies, expand and serve direct markets, and strengthen their customer-service experience.
He also oversees the firm’s global customer experience for financial-services activities, helping financial institutions around the world transform the ways they meet the needs of increasingly demanding customers.
Some of his recent client work includes building a digital strategy for a leading global insurer and helping launch direct insurance players in Germany and other European markets. He also assists clients across Europe in areas such as social-media strategy and digital enablement of the tied-agents channel. Other projects include working with a number of insurers to digitize their customer journey for processes such as claims, life-insurance onboarding, and auto-insurance sales.
Furthermore, Lorenz helps private-equity firms on due diligences and portfolio work.
Lorenz has coauthored several McKinsey articles about issues confronting the insurance industry, such as insurance fraud and digital transformation.
Tanguy Catlin leads McKinsey's North American P&C Insurance Practice.
In addition, he is a leader of McKinsey’s Digital Strategy Practice and Digital Quotient™ (DQ) initiative, and helps companies build out their digital capabilities to deliver rapid results and sustained growth. DQ is an assessment that allows organizations to clearly identify their digital strengths and weaknesses across different parts of the organization, and compare them against hundreds of organizations around the world.
Catlin works with leading global financial service firms on multichannel distribution strategies, digitally enabled business model transformations, large scale marketing and sales programs. He also serves insurance clients more broadly on topics ranging from strategy and organization to operations, technology, claims, and underwriting.
His recent client engagements include assisting a top-ten property-and-casualty and life insurer in building an internal digital agency, helping a US multiline carrier accelerate test-and-learn capabilities and a personalization engine for its online channel, and working with a number of major multiline players to optimize their marketing spending across media, channels, and products.
Catlin frequently contributes to industry publications and has authored several McKinsey white papers on issues confronting the insurance industry.
Catlin is member of the Alumni Board of the MIT Sloan School of Management and a former board member of the Massachusetts chapter of March of Dimes, a nonprofit organization that works to improve the health of mothers and babies.
“Nothing has been moving for a few months in all the key employment indicators we look at and watch,” said Frank Fiorille, vice president of risk management, compliance and data analytics at Paychex. “They really have stabilized. I actually thought the index was going to be a lot lower given the COVID spikes, so I was pleasantly surprised to see it just moderately declined by 0.03 percent from October, which is relatively flat.”
Paychex competitor ADP also reported a slowing in small business job growth on the ADP National Employment Report, with small businesses adding 110,000 jobs in November, compared to 146,000 in October. Overall, the private sector added 307,000 jobs across businesses of all sizes, according to ADP, but that was down from 404,000 in October.
“While November saw employment gains, the pace continues to slow,” said Ahu Yildirmaz, vice president and co-head of the ADP Research Institute, in a statement Wednesday. “Job growth remained positive across all industries and sizes.”
According to Paychex, the South remained the top-ranked region of the U.S. for employment growth, a full one point above the next highest region. The Northeast was the only region with weekly earnings growth above 3 percent. Texas has climbed one spot in the state rankings for each month for the past quarter, now ranking first among states in job growth.
Construction led the way among industries in terms of job growth for the seventh consecutive month. However, the leisure and hospitality industry lagged far behind with the weakest number on Paychex’s index for the past eight months. While leisure and hospitality ranked in first place among the sectors in terms of hourly earnings growth (increasing 4.15 percent), it was last in terms of weekly hours worked growth (declining 2.44 percent). Unlike other sectors, the financial activities sector didn’t experience a significant disruption in weekly hours worked as growth has been steadily positive and consistent during 2020.
With Congress again talking about passing a stimulus package before the end of the year and President-elect Joe Biden set to take office in January, he advises accountants to keep a close watch on the changes coming out of Washington.
“I guess the message would be that it’s not a time to take your eye off the ball,” said Fiorille. “Watch the stuff and be educated, because given COVID, given a new administration, new people coming into Congress, new leadership, there’s probably going to be more change with that.”
He is also seeing changes happening at the state level. “There’s a lot going on within state governments, whether it’s on the employment law front or minimum wage, or paid sick leave or unique taxes,” said Fiorille. “It seems like a lot of states are doing their own stuff. Be aware and be mindful of that.”
Earlier this week, the Government Accountability Office issued a reporton the federal response to COVID-19, including the challenges faced by the Internal Revenue Service and the Treasury Department in processing of employer tax credits, distributing Economic Impact Payments and in reaching individuals who may be eligible, but have not yet received an EIP, as well as the IRS’s implementation of the Presidential Memorandum on employee payroll tax deferral, and the IRS processing of amended individual and corporate income tax returns. The GAO recommended that the Treasury, in coordination with the IRS, should begin tracking and publicly reporting the number of individuals who were mailed an EIP notification letter and filed for and received an EIP, and use that information to inform ongoing outreach and communications efforts.
The report also found problems with the way the Department of Labor has been tracking unemployment statistics, in part due to delays in reporting by states that have been overwhelmed by unemployment claims. The GAO recommended that the Labor Department revise its weekly news releases to clarify that in the current unemployment environment, the numbers it reports for weeks of unemployment claimed don’t accurately estimate the number of unique individuals claiming benefits. The report also suggested the Labor Department should pursue options to report the actual number of distinct individuals claiming benefits, such as by collecting the data that’s already available from states.
“Clearly states are in various stages of how quickly they can get to them,” said Fiorille. “We kind of kid around that we’ve seen some job postings for COBOL programmers because some of these systems were designed in COBOL, so they’re not state of the art, to say the least. Depending on the state, you’ve seen delays and issues in the whole control function of that. Clearly you also have some fraud involved. You’re seeing more and more on that. Whenever you have this kind of chaos, like you’re reading about with the PPP program because they needed to get the money out quickly, they didn’t really have time to set up the walls and guardrails. It sounds like some of the numbers were overstated, which in some sense would be good that not as many people are on unemployment. In fact, the numbers that came out today were positive. The new UI numbers and the continuing claims were both down, but there’s still a lot of people hurting. It’s still not a good picture.”
