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Andrew Hogan is a senior analyst serving customer experience professionals. He focuses on experience design — specifically user interface (UI) and user experience (UX) design for websites, apps, messaging, and digital-physical interactions. He researches the future of experience design, identifies trends and patterns, analyzes best practices, and examines which experience design services firms and agencies are best suited to help and how.

Previous Work Experience

Prior to joining Forrester, Andrew was associate director of digital strategy at agency R2C Group, working with clients on site, social, CRM, and paid acquisition efforts.

Before R2C Group, Andrew was a senior strategist at digital and innovation agency T3. There, he guided strategy on apps, social efforts, CRM programs, and site and product prototypes. He also led the agency’s research into mobile's effect on consumer expectations and its connection to customer experience.

Education

Andrew holds a BBA in marketing from Texas State University.

Jennifer Kurtz is chief technology officer of Vertex.

Bruce Leyton is director of embedded solutions for VisionWare.

Josh Levy is a manager in the analytics practice of Aspirent. He has spent the past 20 years working in various capacities and industries within the business intelligence space.

Jason Cabral is a partner in Nutter’s corporate and transactions department and a member of the firm’s banking and financial services group. Jay's practice focuses on providing corporate and regulatory advice to U.S. and non-U.S. financial institutions regarding the application of federal and state banking laws and regulations to their investments, activities and mergers and acquisitions.

Ryan Kottenstette’s career has spanned executive management, product development, and venture capital. Prior to cofounding Cape Analytics, Ryan was an investor at Khosla Ventures, a leading Silicon Valley venture capital firm where he invested in and incubated several technology companies applying computer vision and artificial intelligence in industries ranging from shipping logistics, to agriculture, to healthcare. Ryan holds an MBA from the Stanford Graduate School of Business, as well as an engineering degree from Santa Clara University. Ryan has a very supportive wife and two young children, and in his rare spare time he enjoys spending time hiking with his family and riding/repairing old motorcycles.

Navid Alipour is co-founder and managing partner at Analytics Ventures, a Venture Formation Fund focused on starting new ventures with artificial intelligence and machine learning at their core. Through the founding of multiple Artificial Intelligence (AI) based companies like CureMetrix and CureMatch, Navid is a long-time entrepreneur in the AI space, and looks to address the need between angel investors and big venture capital funds. He has a passion for finding scientists and academics who are domain experts in their respective fields, and helping them turn their research into viable businesses, helping build companies from inception.

Vlad Trifa is chief product officer at Ambrosus.

Brendan Miller is a principal analyst at Forrester Researching, serving digital business professionals. His research focuses on retail digital transformation, consumer insights, payments, and eCommerce trends in the age of the customer. Brendan has specific expertise in helping retail leaders understand the opportunity derived from payments as well as the vendors that facilitate the delivery of leading digital experiences. His interests include emerging digital payments, rebuilding checkout experiences for our mobile world, retailer security and risk challenges, and insights into the state of the digital shopper.

Brendan’s research and analysis have been widely cited in publications including The New York Times, USA Today, Bloomberg, Fortune, Barron’s, CNBC, as well as NPR, The Los Angeles Times, and Financial Times.

Previous Work Experience

Prior to Forrester, Brendan spent 20 years as a B2C and B2B marketer, spanning technology, services, retail, CPG, and durable goods. Most recently, he led product marketing duties at payment firms, such as First Data, Mercury, and Vantiv. Prior to working in payments, he held B2C marketing leadership roles at Pulte Group and Graham Advertising (a leading automotive advertising agency), and he was also a managing director of a market research and strategy firm.

Education

Brendan holds a BBA in marketing/management from Northwood University in Midland, Michigan, as well as an MBA from the University of Denver, Daniels College of Business.

Dave Sikora is a technology industry veteran with more than 20 years of experience that spans enterprise software, data intelligence, private equity, mobile applications and supply chain solutions. As chief executive officer at ALTR, he is focused on expanding the ways enterprise companies can leverage blockchain technology to reduce threats to data integrity. He holds an MBA from Harvard Business School and serves as a strategic advisor to startups in the Austin tech market.