Banco Popular de Puerto Rico

Jamie Yoder is the managing partner of Diamond Management & Technology Consultants’ insurance practice.

Prathima Rajan is an analyst based in Celent's Indian office. She specializes in retail banking, microfinance, rural banking and electronic payments.

Manny Rios is President and Chief Executive Officer of American Modern Insurance Group, Inc. (American Modern). American Modern provides niche solutions for manufactured homes; rental, seasonal, vacant and owner-occupied homes; collector vehicles, boats, motorcycles; and select commercial lines particularly schedules of rental property. A division of the company supports financial institutions with protection for property and collateralized loan portfolios, and fee income programs. American Modern is licensed in all 50 states, and insures more than 1.7 million policyholders.Prior to joining American Modern, Manny was appointed to Senior Vice President and named the Chief Underwriter (2007) at United Services Auto Association (USAA); a member centric property casualty company with over 11 million policies in force. The focus is on serving the military and their families. Manny worked extensively with predictive modeling and geo spatial technology in an effort to manage a rapidly growing risk portfolio.Manny was named the Chief Underwriter of Homesite Insurance (1999) and spent eight years from the inception of the mono line start up. He was an early user of geo spatial technology (GIS) and was the recipient of the “Best Effusion Award”. Manny started in 1999 when the company had virtually no premium and by 2007, there was over $500 million in premium in force. Manny worked extensively in the affinity channel developing strategic alliances with several major property and casualty insurance carriers.Manny began his career at the Allstate Insurance Company (1985), where he initially started in the controller function as a Financial Analyst. He spent seven years in various finance roles with rotations to Sales and Claims. He was then promoted to Personal Lines Director in the Northbrook, IL corporate headquarters. Manny led various major initiatives to improve the performance of the Allstate property book to include the opportunity lines of mobile home, condo, renters, etc. He was also appointed to lead the Hispanic marketing initiative.Manny earned an M.A. in Organization Development from University of Incarnate Word as well as a B.A. in Business Administration from Benedictine College. He participated in the ROTC Program while in college and served in the U.S. Army National Guard.Manny is married and is the proud father of twin daughters who are recent graduates of TCU in Fort Worth, Texas. Manny was recently appointed to the Board of Directors of the Greater Cincinnati United Way.

Patricia Coffey is a senior vice president in the Technology & Operations group of Allstate Insurance Company.Working at the nation’s largest publically held insurance company, Coffey has shaped strategic technology solutions felt by Allstate’s employees and its customers. Under her leadership, an integrated marketing and sales platform was created to deliver information and capabilities across agency offices, mobile devices, the web, and call centers thus enabling Allstate customers to interact with the company when, where and how they choose.  More recently Coffey has focused on delivery of enterprise solutions and services aimed at improving the company’s effectiveness.Prior to her role with Technology & Operations, Coffey was the head of technology for Allstate Financial. There, she implemented the award-winning AccessAllstate Website - the number one site for financial producers – and achieved cost reductions while simultaneously improving availability of all systems.A employee of Allstate for more than 30 years, Coffey has held a variety of positions, initiating technology solutions in such areas as policy administration, sales force automation, CRM, ERP and data warehousing, including personal lines insurance, reinsurance, and commercial lines insurance.Away from Allstate, Ms. Coffey serves as Chair Emeritus for the Society for Information Management and is a member of the society’s Advanced Practices Council. She is a member of the Lake Forest Graduate School of Management’s Board of Directors, and she has been honored with inclusion on such lists as the Computerworld’s Premier100 IT Leaders and Insurance Network News’ Women of Influence.A native of Kildeer, Illinois, Coffey earned her bachelor’s degree in applied behavioral science from National Louis University and her MBA from the University of Illinois-Chicago.

Kim leads XL Catlin’s global Strategic Analytics team.�� The Strategic Analytics team is responsible for the development and implementation of leading-edge analytical decision tools across XL Catlin.� Prior to joining XL Catlin in 2010, Kim� was the Chief Actuary of Endurance Risk Solutions, the large account insurance business for Endurance Specialty Insurance where she created innovative analytics to improve decision making, developed casualty risk management tools and focused on ways to use analytics to drive strategy.�� Kim’s career also includes serving as Chief Actuary of Enterprise Reinsurance Ltd, a finite reinsurance company and working at General Reinsurance where she held various actuarial and underwriting roles.�� Her early career was spent in actuarial consulting.� Kim has a BS in mathematics from William Smith College.� She is an Associate of the Casualty Actuarial Society and is a member of the American Academy of Actuaries.

Keith is an Executive Director within the Financial Services Office of Ernst & Young, LLP (EY). Keith provides advisory services to insurance and banking institutions. He specializes in the understanding and use of advanced analytics and technology for the operational performance improvement needs of his clients.During his career Keith has been involved in a wide variety of strategic advisory, general management, and technical assignments involving operating model(s), architecture, and technical development associated with business intelligence and predictive modelingKeith’s prior experience includes roles as:- Senior Vice President – Client Management with Mu Sigma, a business process outsourcing (BPO) and technology firm focused on analytics services and decision science.- VP and General Manager of the insurance analytics business unit of LexisNexis/Reed Elsevier (formerly ChoicePoint) a leading industry provider of distributed data services for underwriting and claims enabled through transactional decision technology.- CEO & President of InsurQuote, a leading provider of competitive analysis software in the Property and Casualty insurance industry.Keith holds a BS/MS in Mathematics from Ohio State University.

Amit Shah leads Product Marketing for Guidewire Software’s Data Management and Business Intelligence offerings. Prior to joining Guidewire, Amit worked for over 10 years as a consultant advising various Fortune 500 companies on IT Strategy and Transformation. He has an MBA from Cornell and BS in EECS from UC Berkeley. Guidewire is a provider of software products for Property/Casualty insurers. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share, and lower operating costs.

Frank McKeon is the Banking and Financial Markets Industry Executive for the Americas representing the IBM Business Analytics division. He is responsible for the go-to-market Banking and Financial Markets solutions strategy leveraging the IBM Business Analytics software capabilities. McKeon works with the IBM partner and Innovation Center resources and has designed many of the Banking solutions that have been implemented successfully.Frank has more than 28 years Financial Services industry experience in Bank Finance, Marketing and Technology, with a proven track record of providing enhanced business intelligence solutions and management information systems for major financial institutions. Before joining IBM, Frank held executive positions at two major US Financial institutions as well as being a consultant to the industry globally, where he was responsible for implementing best practice Business Performance measurement and management solutions. He also served as Managing Director for PMG Systems, a recognized best practice solutions provider of performance measurement software and professional services to the banking industry. Frank has been a featured speaker at several industry conferences including BAI and AMIFS and is contributing author for the Performance Manager for Banking book highlighting Proven Strategies for turning Information into higher business performance for Banking.