Banco Popular de Puerto Rico

Extensive career within Information Technology, including 8+ years implementing eSignature solutions for Personal Lines Insurance.� Currently managing integration program for document solutions, across Liberty Mutual and Safeco Personal Lines.� Experience across various functions and lines of business:� managing operations, leading strategic initiatives, and managing Enterprise Project Office.� Ms. Yeabower graduated from New Hampshire College with a Bachelor of Science degree in Business Administration and Computer Science.

Bill Jenkins possesses over 35 years experience in the insurance business in a number of various executive management positions. He has 15 years experience as a CIO and has held the positions of top Human Resources Executive, Strategic Planning Officer and Data Management Officer. He created and led a major insurance carrier’s Project Management Office and has significant hands-on system development experience and expertise. Bill was on the General Accident Group Worldwide IT leadership team charged with consolidating/standardizing the worldwide IT operations of the organization.Bill was on ACORD’s board of directors for eight years and was chairman of the board in 1999 and 2000. Bill has sat and continues to sit on a number of IT advisory boards including Oracle’s Strategic Insurance Advisory Board, Fiserv’s Insurance Advisory Board, Pitney Bowe’s Insurance Business Insight Board, MastekMajesco’s Advisory Board, X by 2’s CIO Advisory Board and IDP’s Advisory Boards and First Best’s board of directors. He was also a member of the Philadelphia Insurance Society Board of Directors. He is currently an outside director for A.M. Best Rating Services, Inc.Bill uses technology as a key for transforming the business and under his leadership as CIO at Penn National Insurance, the IT department received numerous awards including: Computerworld’s “Best 100 IT Places to Work” over a six year timeframe, twice winning Celent’s Model Carrier Award, A.M. Best’s E-Fusion award, the OMG SOA Consortium award and Ektron Best Insurance Web-Site Award. Bill was elected as an “Elite 8” insurance technology leader in 2008 by “Insurance and Technology” magazine and a 2011 Insurance IT AllStar by “Tech Decisions” magazine.Bill left Penn National Insurance Company to found the data management/business intelligence/predictive analytics consultancy concentrating in the insurance industry, Agile Insurance Analytics (AIA).Bill is a frequent speaker at industry conferences and has served several years as a technology judge at A.M. Best’s E-Fusion Conference and continues to be a judge in A.M. Best’s technology “spot light” awards. Bill has authored numerous articles in various insurance industry periodicals and is frequently quoted in these magazines. He is leading an industry effort in the development of a standard insurance business glossary and data model(s) under the auspices of the Object Management Group (OMG).Bill possesses a BA from Temple University, a Master’s of Science from Drexel University and an MBA in Financial from St. Joseph’s University. He also holds the CPCU designation.�

Rory Joyce is Co-Founder & Chief Product Officer of CoverHound. He is responsible for all product development efforts for the leading online insurance agency, which has garnered several accolades including 'Best Money Savings Website' from Good Housekeeping and has an industry-leading Net Promoter Score of 75. Rory’s deep understanding of the insurance domain along with his expertise in web technology, marketing, and experience design has been a key driver in the company’s success.Since CoverHound’s inception, Rory has helped fill many roles across product, marketing, and business development as the organization has grown to 85+ employees across two office locations. Along with his co-founders, Rory participated in AngelPad, currently the #1 ranked incubator program in the US, founded by early product managers and engineers from Google. At AngelPad they learned the fundamentals of building a successful technology startup and how to formulate and execute a product vision.Prior to CoverHound, Rory was at Unitrin Direct, a nationwide direct-to-consumer personal lines insurance carrier part of the Kemper family of companies. Starting out as a Data Analyst, Rory worked cross-functionally with marketing, product, finance, and sales teams leading key initiatives involving forecasting, data analyses, and statistical modelling. Rory later shifted his focus to oversee the company's digital marketing channel, successfully growing the channel by triple digits and propelling them to be one of the early insurance leaders in online distribution.Rory holds a degree in Economics from James Madison University. He lives in Oakland, CA with his wife Lennis. He enjoys an active lifestyle and likes to travel, cook, and watch his beloved Mets & Jets.

Monique Hesseling is a partner at Strategy Meets Action, with more than twenty-five years of experience in the insurance industry, Monique has held senior leadership positions in marketing, product development, sales, operations, R&D, and Business Intelligence for companies such as the ACE Group, Zurich Insurance Group, ACORD, and Mutual of Omaha. She has worked with insurers in the USA, Europe, and around the globe.

Brian Donovan, Manager Agency Automation Donegal Insurance Group Brian manages the agency automation department at Donegal Insurance Group, which consists of eleven developers, seven help desk technicians and five business analysts, and has been with the company for close to ten years as I have been a programmer, supervisor, team leader, and development manager. Brian has been involved in Donegal’s implementation of the onsite implementation of e-SignLive e-signatures from the beginning, having performed the proof of concept and led the team that performed installation, front end workflow design, back end processing and agency marketing. Brian worked closely with e-SignLive throughout the process as Donegal Group customized the solution to meet its specific needs.

Fred brings over 25 years of experience in providing sales support for software solutions.�Working� with eSignLive’s largest clients in the financial services and insurance industries, Fred acts as an advocate and liaison between eSignLive and these accounts, to assure their continued success. Having served as a champion for providing leadership to clients and as a Pre-sales Manager throughout his career, Fred’s passion for ensuring an exceptional customer experience are the� hallmark of his work.

Tammy Nelson is a speaker, author and award-winning marketer. She started her career at two ad agencies and then switched over to the corporate side where she held positions at American Express, Ameriprise Financial and Luxottica. Currently, Tammy is Chief Marketing Officer at American Modern Insurance Group, part of the Munich Re family of companies.Tammy has an M.B.A. from the Carlson School of Management at the University of Minnesota and a B.A. in advertising and economics from the University of Wisconsin, Eau Claire. She is a graduate of Leadership Cincinnati, Cincinnati’s flagship leadership development program and she recently earned her Certified Customer Experience Professional (CCXP) designation.She is very active in the field of marketing – she is involved in the American Marketing Association, is on the Cincinnati BrandHUB council, is a member of the CMO Roundtable, serves on the marketing committee of the Property Casualty Insurers Association of America, has spoken at many industry conferences and her research has been published in the Journal of Consumer Marketing.Tammy is also involved in the community, supporting the arts, the United Way, the American Cancer Society and Children International. Tammy calls Wisconsin home but is currently enjoying all Cincinnati has to offer. Besides spending family time with her husband and 3 kids, she enjoys photography, dance, music and travel.For insights on marketing, customer experience, company culture, strategy, innovation and leadership, follow her on twitter @MarketingSpark and on linkedin.com/in/tammyrnelson��

Arunashish (Arun) heads the Technology Group at TCS’ Insurance unit in North America. He specializes in transformation initiatives aimed at improving customer experience, business agility, operational efficiency, and technical currency. Arun has handled strategic initiatives to define and deliver enterprise digital strategy, IT portfolio simplification and core systems modernization for several TCS customers. He is winner of the prestigious TATA Innovista award two years in a row, which recognizes innovation across TATA group of companies globally. Arun is a CPCU, a Distinguished Architect (from The Open Group) and holds a Bachelor's degree in Engineering.