Banco Popular de Puerto Rico

Ms. Laura Vail Wooster is vice president and head of Insurance Marketing for John Hancock.� In this capacity, Ms. Wooster oversees a team responsible for advertising, creative services, digital marketing, internal and external communications, product promotions, public relations, and websites for John Hancock Insurance. Her team has won numerous industry awards for their creative marketing campaigns and websites, and in 2015 launched an industry-first life insurance solution with an integrated wellness program in partnership with Vitality.Ms. Wooster has worked in the financial services industry for more than 20 years across multiple product lines.� Previously she has been responsible for various aspects of insurance marketing, including communications, consumer and producer websites, market research, and innovative marketing programs. Earlier in her career, Laura was a strategic marketing manager focused on new market opportunities. She also served as an account executive in John Hancock’s International Group Program, which provides employee benefits to more than 500 multinational corporations worldwide. Prior to John Hancock, Laura worked for several years in the international division of a large global bank in New York.Ms. Wooster holds an M.B.A. from the Stern School of Business at New York University and a B.A. from Dartmouth College. She is Vice President� of the Board of the Powers Music School in Belmont, MA; actively supports the United Way, Dana Farber/Jimmy Fund, the advancement of women, and other social causes; and is the mother of two boys.

Andy Pulkstenis is a Director of Analytics for State Farm Insurance in Bloomington, IL. In this role he leads a team of advanced analytics professionals providing data science, statistical analysis, and predictive modeling support for the enterprise across a variety of business units. His background includes nearly 15 years of experience improving business strategies with designed multivariate experiments.Andy received his MS degree in Statistics from Penn State University and holds a BS in Mathematics (Statistics minor) from Messiah College. He has spent nearly 20 years in applied business analytics with Trilogy Consulting, Capital One, and now State Farm Insurance, with particular focus on predictive modeling, experimental design, building analytic teams, and statistical recruiting. When not working, Andy enjoys spending time with his family, hockey, and football.

Lori Bailey is the Global Head of Special Lines for Zurich General Insurance.� In her current role, Ms. Bailey is responsible for the development and implementation of global strategies, as well as portfolio management, underwriting governance and product development globally for all Specialty Lines written at Zurich General Insurance.� In this capacity, Ms. Bailey oversees technical underwriting operations for Professional and Management Liability, Security & Privacy / Cyberliability, Financial Institutions, Surety, Trade Credit and related lines of business.� She has successfully led several product rollouts around the world, and formed many thought leadership initiatives on these lines.� Ms. Bailey has held this position since July 2014.� Previously, Ms. Bailey was the Global Head of Professional Liability for Zurich General Insurance, and has held a number of leadership roles within the Zurich organization.Prior to her tenure at Zurich, Ms. Bailey was a Vice President in AIG’s Professional Liability division and was responsible for all professional liability product management operations, including Employed Lawyers coverage, Miscellaneous Professional Liability, Technology E&O and Security & Privacy risks.� As part of her role, Ms. Bailey developed and executed several new product offerings.� Ms. Bailey also worked for several years as a Senior Underwriter and began her career as a Claims Analyst in AIG’s Professional Liability division.� Additionally, Ms. Bailey worked as a Vice President in Marsh's FINPRO division working with D&O, EPLI, Fiduciary, Crime and E&O placements.�Ms. Bailey is a member of PLUS and currently serves as an officer on the PLUS Steering Committee for the New England Chapter.� She has authored numerous articles on Security & Privacy as well as a variety of leadership topics.� She is a frequent guest contributor for Fortune Insider as well as a regular speaker on panels and forums related to financial lines and cyberliability topics.Education:•�Master of Arts, Spanish; Villanova University; Villanova, Pennsylvania, •�Bachelor of Arts, Economics & Spanish; Dickinson College; Carlisle, Pennsylvania, magna cum laude

John is a UX expert who has worked for Ageas in the personal lines insurance industry in the UK for 14 years, spanning both on and offline performance. Ageas underwrite policies for a range of partners and John is responsible for the online performance of these brands such as Virgin Money, John Lewis and Kwik-Fit. He believes in removing opinion, instead combining data-driven insight with creative thinking and strategic leadership to continually improve the online customer experience.

�Matt Kramer is a principal in Acxiom’s Global Strategy & Analytics organization.� He has presented topics such as the impact of big data on analytics, structured test design, the evolution of consumer marketing analytics in healthcare, population stability measurement, and others at conferences over the last 15 years.� Matt has been providing leadership and direction focused on analytically derived and data-driven marketing solutions and strategies to fortune 500 companies for over 20 years.� He earned a computer science B.S. cum laude, from North Central College in Naperville, IL.� Matt married his high school sweetheart 26 years ago and they enjoy a boy and a girl, ages 14 and 12, who are fraternal twins.�

Yogesh Shinde, joined 1insurer in June 2016, with more than 30 years in technology and software development across a range of disciplines, including R&D, collaborative product design and emerging technologies in an agile environment. Prior to 1insurer, Yogesh worked at OptumInsight (part of UnitedHealth Group) where he led the strategic development of the company’s technology teams and the development and delivery of the company’s software portfolio including Analytics, Population Management, Care Coordination, and Healthcare Information Exchange. At 1insurer, he is responsible for the strategic management of our product portfolio and architecture, and our development, and release management disciplines.� Yogesh is ideally placed to further enhance 1insurer’s impressive track-record in product innovation and delivery.

Nishant Upadhyay,� Director, Business Intelligence and Analytics – American Family InsuranceNishant Upadhyay is the director of Business Intelligence and Analytics at American Family Insurance. He has over 10 years of experience in the information and data field both on the delivery side in IT and as consumer in operations management on the business side. In his current role, he is responsible for supporting and delivering solutions to meet fin/reg, operational and analytics data needs for AMFAM. His focus is on building a 24/7 global delivery model that promotes speed, scalability and sustainability in AMFAMs data landscape. He lives in Sun Prairie, WI with his wife Wendy and 2 boys, Nikhil (10) and Milan (6).