Banco Popular de Puerto Rico

Victoria brings 19 years of collections and call center experience to the industry. She is currently the Senior Vice President of Sales and Marketing for Estate Information Services, LLC located in Columbus, Ohio. Prior to joining EIS, she held several key leadership positions supporting collections and customer care projects in the financial services and automotive industries. Victoria is unique in that she has the agency experience as well perspective of the client due to her tenure at Citi and GE. She earned her Bachelor of Arts from the University of Cincinnati. Victoria’s commitment to the collection industry expands beyond the walls of her employers. She is the founder of the Network of Professional Women in the Collections Industry. The focus of this network is to provide a venue where the woman executive decision makers in the industry have an opportunity to meet their industry peers in order to grow professionally. The PWCI also allows us to give back to our communities through the philanthropically focused events held each year.

Robby H. Birnbaum was born in Milwaukee, Wisconsin and is a partner with the law firm. He was admitted to the Florida and Wisconsin Bars in 1999. He is also admitted to the United States District Courts for the Southern District ofFlorida and Western District of Wisconsin. Mr. Birnbaum earned his Bachelor of Arts from the University of Wisconsin, double majoring in Political Science and English. He went on to earn his Juris Doctorate from the University of Wisconsin Law School. During his graduate studies, Mr. Birnbaum interned for Justice William Bablitch of the Wisconsin Supreme Court. He was also a member of the Wisconsin International Law Journal and clerked for JudgeJeffery Wagner in Milwaukee County Circuit Court. Mr. Birnbaum is a member of the Broward County, Palm Beach County, Florida, Wisconsin, and American Bar Associations. He is also a member of the Telemarketing, Internet and Privacy Subcommittee that serves the American Resort Development Association, and Board Member of the Association of Settlement Companies (“TASC”). Mr. Birnbaum focuses extensively on regulatory practices for credit counseling and debt settlement agencies, marketing and advertising regulation, and regulatory compliance.

Ryan Gilbert is a general partner with Propel Venture Partners in San Francisco, Calif.

Rob is responsible for leading LexisNexis Collections Solutions across all markets in the United States. This includes all product development, strategic direction, and market planning efforts. Rob has over 20 years of experience in the Credit & Collections Industry with expertise in collections workflow management, decision software technology, data analysis, and statistical modeling approaches. Prior to joining LexisNexis, Rob held leadership positions in the Decision Management Division of Experian, a global provider of credit related information, and served in several management roles within Fair Isaac Corporation, a global provider of analytic tools and risk management software solutions.

Thomas Bloetscher is SVP, Consumer Credit Policy and Sr. Credit Officer, Consumer & Residential Mortgage Lending for Regions Bank, where he is responsible for consumer credit policies, credit risk management, credit scoring models, as well as account management decision systems. Mr. Bloetscher has also held executive positions with CIBC, Experian and World Omni Financial, is a current board member of the TransUnion Advisory Board, and has spoken at the Retail Risk, CBA Home Equity and Experian Vision Conferences. His current and recent memberships include the Risk Management Association, Global Association of Risk Professionals and Consumer Banking Association.