Banco Popular de Puerto Rico

Ron L. Brown is the President and CEO of CSI Group in Oklahoma City, Oklahoma, one of the oldest and largest Recovery Investigation Agencies in the Central Plains area.Ron, a state licensed Private Investigator and member of the National Association of Fraud Investigators, has over 30 years experience in the field of locating lost and missing people and assets and has assisted many law enforcement agencies including the U.S. Marshall’s Service, Federal Bureau of Investigation and the Texas Rangers. He is Internationally recognized as one of the leaders in the Tracing and Recovery Industry and spends much of his time acting as an instructor for ACA International, he was the “ACA Certified Instructor of the Year” for 2002 and 2004 and currently serves on the ACA Education Council. Ron also instructs for the Council on Law Enforcement Education and Training and co-presents the critically acclaimed “MANHUNT” Seminar.Ron is nationally recognized as one of the key instructors of the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, Gramm-Leach-Bliley Act and HIPAA. He has written many published articles on these ever-changing federal laws and continues to conduct seminars related to them.Having authored numerous articles and books on the subject of tracing and the psychology of motivation in the collection of debt his latest endeavor has been to co-author the best seller, MANHUNT: The Book.Currently active in all phases of the Recovery and Collection Industry he continues to personally handle investigations ranging from Internal Fraud to Homicide and is well known in Debt Collection, Law Enforcement and Recovery circles.

David began his career in the consumer debt industry in 1997 by co-founding Debt Free Seminars Inc., which was the beginning of a national seminar program focusing on providing families with strategies and a methodology for living a life free of burdensome debt. David is now the CEO and President of the Premier Institute for Financial Freedom and CEO of Century Negotiations, Inc. Premier provides its clients educational material relating to personal finance, and specifically to consumer debt, while Century administers consumer debt settlement programs. David has been in the debt settlement industry since 1999, and is Executive Director of TASC, The Association of Settlement Companies. He has a B.S. in Accounting from Penn State. Prior to his career in business David was an auditor for the U.S. General Accounting Office and served as an executive on the President’s staff Washington, D.C., specializing in budget and reorganization matters.

Kent Lemon is the vice president in charge of ResCap’s Call Center Operations and Call Center Technology. He is responsible for the development/deployment of operational call center strategy for high-risk loans. Prior to joining ResCap, Kent served as Vice President of Command Center Operations with EMC Mortgage, a subsidiary of JP Morgan Chase. He has also held management positions at Intellirisk Management Corporation, Option One Mortgage, HSBC and GMAC. He holds a BA in Business Management from The University of Northern Iowa.

Susan M. Mason is the Executive Vice President and Director of Employment for the Royal Bank of Scotland, plc of the Americas. In this role, she is chief recruiter for the $167 billion commercial bank holding company. The scope includes North and South America recruiting related activities with focus on Citizens’ twelve state retail/commercial footprint and its other financial services subsidiaries. Her responsibilities include managing a team of 70 professionals with fulfillment, employer brand marketing, executive search, in house assessments, policy and business support influencing the employment practice. Ms. Mason joined Citizens Financial Group in April of 2005 from Fifth Third Bank in Cincinnati, where she was Vice President and Bancorp Recruiting Manager. She was responsible for 35 recruiters at the Bancorp headquarters and another 65 recruiters indirectly within the affiliates. Previously, Ms. Mason was Fifth Third’s Regional Recruiting Manager for Cincinnati and Northern Kentucky. She began her banking career at Old Kent Financial Corporation in Michigan with the Accelerated Career Track Program in 1996 after earning her Bachelor of Arts degree in Marketing at the University of Notre Dame. She worked in Grand Rapids, Michigan and Chicago, Illinois as an executive recruiter and a Human Resources Business Partner. Fifth Third Bank acquired Old Kent in 2001, and subsequently, Ms. Mason accepted additional responsibilities at Fifth Third’s corporate headquarters.Prior to obtaining her Masters of Business Administration degree in 1996, Ms. Mason spent nine years in retail within the buying offices at Lord & Taylor in New York and Marshall Fields in Chicago.

Jerry Cherico serves as Vice President - Customer Information Analyst at Broadway Bank, a $2 Billion Community Bank serving San Antonio and the surrounding TX Hill Country communities. Over his 10-year tenure at Broadway Bank, Cherico has led development of customer profitability and customer relationship management solutions and developed data warehouse solutions, training resources and executive dashboards to evaluate the customer experience. Cherico holds an MBA from the University of Texas at San Antonio and a BA in Economics from the State University of New York at Buffalo.

Matthew Hudson is an experienced REO Asset Manager with Power REO, a subsidiary of American Home Mortgage Servicing Inc. Prior to coming to Power REO, Matthew held the position of REO Service Level Manager at Precision Asset Management. Matthew is currently enrolled in the M.B.A Program at the University of Dallas with a concentration in Strategic Leadership and holds a Bachelor of Arts Degree from Oakland University in Rochester, MI.

Olsen’s innovative approach to loss mitigation has made him an industry leader, and he has been featured by many news organizations, including The New York Times, ABC News Nightline, Forbes, and others. Olsen has also been recognized by the Arizona Republic as one of Arizona’s Top 35 Entrepreneurs Under 35, and he has been a moderator and speaker at numerous conventions.Loan Resolution Corporation (LRC) takes a proactive approach as a default operations vendor for mortgage servicers and institutional investors, while having a specialty in short sales.Olsen oversees business development while designing process flows and assisting with the strategic direction and operations of the company. He graduated from the University of Arizona with a double-major in Finance and Entrepreneurship, and now lives in Scottsdale, Arizona.