Banco Popular de Puerto Rico

Enders serves as senior vice president and Director of Customer Experience for Fifth Third Bancorp. In this capacity, Enders is responsible for developing and ensuring execution of customer centric strategies enabling Fifth Third to be viewed as the One Bank people most value and trust.Enders most recently served as Senior Vice President and Director of Strategy/Optimization for Fifth Third�s Consumer Bank. In this role, Enders was responsible for leading the development of 5 year strategic plans across the Consumer Bank (Retail, Mortgage, Bankcard, Auto and Default Management) as well as overseeing strategic optimization initiatives.Enders joined Fifth Third Bancorp in 1997 and has worked in a variety of roles, including Director of Bancorp Optimization, Consumer Bank Chief Financial Officer (CFO) and Director of Fulfillment for Mortgage and Retail Credit.Prior to joining Fifth Third Bank, Enders worked for Deloitte as an auditor and consultant.He holds a Bachelor of Business Administration from the University of Cincinnati. Enders also is a CPA, a Lean Six Sigma Master Blackbelt and a certified PMP. Enders, his wife and three daughters reside in Cincinnati, Ohio.

Len Laufer is Head of Intelligent Solutions at JPMorgan Chase. He has spent more than 20 years working with financial institutions to transform operational and consumer data into information, insights and action.�Prior to joining JPMorgan Chase, Laufer founded and was the Chief Executive Officer of Argus Information and Advisory Services, LLC. Since its inception in 1997, Argus grew to be the leading provider of information and analytical solutions to the payments industry. In 2012, Argus was sold to Verisk Analytics.Over the years, Laufer has worked with nearly every leading retail bank, credit card issuer, payments processor, credit reporting agency and payments network in the United States, Canada and the United Kingdom.Laufer graduated cum laude with honors from Harvard College with an AB in Social Studies, and earned an MBA from the Wharton Business School at the University of Pennsylvania.�

Jay Sidhu serves as the Chairman and CEO for BankMobile and Customers Bank, a $6.5 billion asset bank with headquarters in Wyomissing, Pennsylvania. He has an extensive and recognized background in banking. Prior to joining Customers Bank, he served as the Founder, Chairman and Chief Executive Officer of Sovereign Bancorp Inc. There, he grew the organization from an Initial Public Offering of $12 million to a market cap approaching $12 billion, crediting it as the 17th largest banking institution in the country.Sidhu has received various recognitions in the industry, including Financial World�s CEO of the Year, Turnaround Entrepreneur of the Year, and was named the Large Business Leader of the Year by the Chamber of Commerce. Sidhu earned a Master of Business Administration from Wilkes University and graduated from the Harvard Business School�s Leadership Course.

Fran Cooper is marketing director for Kennett National Bank, specializing in strategic marketing and branding. �If banks followed the trends of housing, then this company would be at the forefront of a tiny-bank movement. Headquartered in Kennett, MO, Kennett National�serve customers in three states from its one branch.�With 27 years experience in the industry, a�BS in Journalism and Human Environmental Studies from the University of Missouri - Columbia, and work experience in�country music and the airlines, Fran believes community banks must transform to stay relevant.�

Jacob Passy is a reporter with National Mortgage News, covering breaking news in the residential mortgage industry. Passy has been with SourceMedia since 2015 and previously served as a breaking news reporter for American Banker. His work has appeared in numerous publications including CNBC, NBC News and the Wall Street Journal's Speakeasy blog. He is a graduate of the CUNY Graduate School of Journalism and Tufts University.

James Balagot is currently Senior Vice President within Citi Enterprise Payments Group currently focusing on partnerships within the emerging payments and commerce space for Citi.� A 16 year veteran of the payment industry working both in the US and globally in various roles in technology, marketing, strategy and business development. ��Prior to his current role, James was the Senior Product Director for Citi Business Portfolios focusing on Customer Experience and Digital Product Development. ��James has held several roles within Citi including GM of Partnerships � Citi China and Head of Partnerships Citi � Australia.� James started his career at Citi within their corporate strategy group focusing on digital payments.� Prior to Citi, James was with GE Capital for 7 years in several technology and marketing leadership roles and began his career within their technology leadership program (IMLP).� James is a graduate from Boston University with a degree in Finance and Technology.� He currently lives in New York with his wife and 3 small children.�