Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Oliver serves as the president of Key Benefit Administrators (KBA), one of the country's largest independently owned third-party administrators focused on improving the health of the population they serve.
Rafael Bernard, CFP, MSFP, is an alumnus of Kansas State's financial therapy program and Bentley University's financial planning program.
He has experience researching financial literacy, designing financial therapy-driven client activities, and leveraging experiential learning to build financial wellness curricula.
Atul Tandon serves as CEO of Opportunity International, a Chicago-based international NGO that designs, delivers and scales innovative financial solutions to help families living in poverty build sustainable livelihoods. The NGO reached over 18 million people last year, supporting individuals and families experiencing extreme poverty in Sub-Saharan Africa, Asia, as well as Central and South America. As a global executive for Citibank, Tandon pioneered personal banking solutions in India and grew Citi's global consumer networks to more than 146 million accounts with a presence in over 100 countries.
As an experienced leader in the life and health insurance industries, I have dedicated my career to positively impacting people's lives. With over 20 years of experience, I have gained extensive knowledge in product development, pricing and distribution strategies, project management, process improvement, underwriting, claims, policy administration, and operations management.
My expertise extends beyond traditional insurance practices and encompasses the latest advancements in InsurTech. As an industry analyst, I have evaluated and implemented cutting-edge technology to improve customer experiences and drive operational efficiency. I am passionate about advancing the industry through digital transformation, ecosystem development, and strategic planning.At the heart of my work is a commitment to providing excellent customer experiences. By leveraging technology, talent, and best practices, I believe we can create a more accessible and equitable insurance industry.
When I'm not working, you can find me surfing on the Florida coast or exploring the great outdoors. I'm passionate about animals, supporting our veterans, and believe in appreciating the small things in life. Whether it's through reading my favorite authors or learning new things, I'm always looking to grow and improve.
Joseph R. Matos is chief of communications, outreach & creative services for the Coalition Against Insurance Fraud.
Heather H. Wilson, Chief Executive Officer of CLARA Analytics, has more than a decade of executive experience in data, analytics and artificial intelligence, including Global Head of Innovation and Advanced Technology at Kaiser Permanente and Chief Data Officer of AIG. She currently sits on Equifax's board of directors. While at AIG, she was named the Insurance Woman of the Year by the Insurance Technology Association for her data innovation work. Wilson has been a steady supporter of diversity. She launched the Kaiser Permanente Women in Technology group, focused on mentorship and retention for women in math, technology and science, and at AIG, she launched Global Women in Technology and served as Executive Sponsor of Girls Who Code.
As chief product & technology officer, Jess will lead Duck Creek's product vision to drive value for customers, partners and system integrators.
Jess is a champion of improving the customer experience and leads with a forward-thinking attitude toward deepening the connection between products. Prior to joining Duck Creek, Jess worked at ZoomInfo Technologies Inc. (NASDAQ GS: ZI), a leading go-to-market intelligence platform, and UKG, a multinational technology company providing workforce and human resource management services, where she led product and engineering teams that delivered innovative multi-channel solutions and thought leadership to customers.
Jess joined Duck Creek on April 11, 2022 with more than 15 years of experience delivering B2B products at an enterprise scale across multiple industries. Jess has been featured in multiple publications and spoken at events within the software community on the topics of creating product vision, fostering a culture of innovation, improving the employee experience, women in technology, and authenticity in the workplace. Jess earned her Bachelor of Business Administration degree from the University of Massachusetts – Amherst, as well as her Juris Doctorate from the Washington College of Law at American University.
Adam Denninger leads Capgemini's global strategy for the insurance industry and manages its relationships with the insurance technology ecosystem. Adam has 20+ years' experience creating and delivering solutions at the intersection of business and technology.
Souma Basu is a Principal in the Capco US Insurance Practice. He has extensive experience advising financial services and insurance company clients on assessing business and operations challenges, developing strategies, and delivering results. Empowering digital transformation in insurance, he has helped develop leading industry solutions and tools to address underwriting, claims, and customer-centric solutions critical to personal and commercial insurers.
