Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
Latest NewsChris Arnold is the Vice President of Contact Center Strategy at ASAPP, where he partners with leading insurance carriers to modernize claims, billing, and customer service operations with AI. With more than 15 years of experience in customer experience transformation and contact center innovation, he specializes in helping enterprises operationalize AI to drive measurable efficiency and improve policyholder satisfaction.
Frank Pignanelli is the executive director of the National Association of Industrial Bankers.
Kevin Gaut is Chief Technology Officer at INSTANDA, a cloud-native intelligent policy administration platform that enables carriers and MGAs to build, manage, and distribute products with exceptional agility.
Nelson Griswold is founder of the NextGen Benefits Mastermind Partnership and founder and chairman of the ASCEND Agency Growth & Leadership Summit.
Perry S. Braun has over 25 years in the employee benefits and healthcare industry. As the president and CEO of the Benefit Advisors Network (BAN) Perry is responsible for assisting privately held employee benefit brokerage firms improve their performance and profitability through: best practice learning, sharing of knowledge, proven growth strategies, and enhanced operating efficiencies. Perry also serves as the Executive Director of the National Benefit Center, the sister organization to Benefit Advisors Network. While BAN maximizes the intellectual capital and collaboration among members, the National Benefit Center focuses on product development.
Andrew Duke is the CEO of the Online Lenders Alliance. He previously led the Consumer Financial Protection Bureau's Consumer Education and External Affairs division.
Bill spent 30 years at growth-oriented healthcare companies as a controller, chief financial officer and president. He's led multiple acquisitions ranging in size from a few hundred thousand dollars in revenue to hundreds of millions. Bill also led sourcing, due diligence, financing and financial integration for these transactions.
Alicia Chandler is president of Indianapolis-based Oak Street Funding, a First Financial Bank company, with customized loan products and services for specialty lines of business including CPAs, registered investment advisors and insurance agents nationwide.
John Griffin, co-founder and CRO of m3ter, has more than a decade of experience in usage-based pricing, having first encountered it at GameSparks (acquired by AWS in 2017) and then spending over three years at AWS learning best practices from its world-class UBP business before leaving to start m3ter.
Jason Flanders serves as president of professional talent solutions at Randstad USA, leading operations and strategic initiatives to expand Randstad's footprint, optimize service delivery, and align talent solutions with the market's shifting demands. As an alumnus of Clemson University, he is a noted speaker and commentator on key issues related to finance and accounting, employment trends as well as extensive thought leadership topics related to the broader labor market. He presents on the national and chapter level with leading professional associations, including Financial Executives International, CFO Leadership Council, Institute of Management Accountants, and the FP&A Board.








