Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Jaap Bloem�(@BLO2M) has been in the IT industry since the birth of the PC. He is now principal analyst�at VINT, the Sogeti trend lab, delivering Vision, Inspiration, Navigation and Trends. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A.
Tom Pohlmann is head of values and strategy at Mu Sigma, where he is responsible for marketing, communications, and events, as well as ensuring that employees and client engagements alike reflect the company's unique values and belief system. Most recently, Tom was Chief Marketing and Strategy Officer for Forrester Research. During his 14-year career at Forrester, he also led the company�s largest business unit and all technology research. Prior to Forrester, Tom was with NCR Teradata, PriceWaterhouseCoopers and Andersen Consulting.
Brad Steiner is senior manager at CBIG Consulting an international consulting group that specializes in business intelligence (BI), big data analytics, data warehouse, and cloud-based analytics solutions.
Rob heads up the CFO and business research�focusing on the intersection of information technology with the finance organization and business. The financial performance management (FPM) research agenda includes the application of IT to financial process optimization and collaborative systems; control systems and analytics; and advanced budgeting and planning. Prior to joining Ventana Research he was an equity research analyst at several firms including First Albany Corporation, Morgan Stanley, and Drexel Burnham, and a consultant with McKinsey and Company. Rob was an Institutional Investor All-American Team member and on the Wall Street Journal All-Star list. Rob has experience in aerospace and defense, banking, manufacturing and retail and consumer services. Rob earned his BA in Economics/Finance at Hampshire College, an MBA in Finance/Accounting at Columbia University, and is a CFA charter holder. As an industry veteran with more than�30 years experience, you can find Rob here:�Twitter;�LinkedIn;�email at robert.kugel@ventanaresearch.com;�and via his blog,�http://robertkugel.ventanaresearch.com.
Rob Stroud is VP of innovation and strategy for IT business management at CA Technologies.
Sunil Dixit is VP of marketing at Numerify.
As Chief Marketing Officer at Moogsoft, Rob is responsible for global outbound marketing, sales support, and product management. Rob�s 25-year career is all about building successful IT service assurance businesses. Prior to Moogsoft, he was SVP of Sales and Marketing at VSS Monitoring and later Danaher after its acquisition. Rob was also a co-founder of Visual Networks, which grew $0-100M in 5 years and had a successful IPO. He was CEO of Agito Networks (now Shoretel) and Network Chemistry (now Aruba), and also served in senior executive positions at Empirix and iBahn. Rob holds a BSEE degree from Carnegie Mellon University.
Dan leads the customer experience consulting practice, which helps our clients apply Forrester's research, methods, and insights to raise customer experience performance and transform their organizations around the customer experience.�
