Banco Popular de Puerto Rico

Adriaan Bloem is an analyst for The Real Story Group.

Theresa Kushner is a managing partners at Business Data Leadership, a company dedicated to consulting, publishing and training on the management of critical business data. She can be reached at info@businessdataleadership.com.

Scott Davis has 20 years experience applying decision science to enterprises in several industries. His insights reflect a career spanning three different perspectives on BI: departmental executive, external advisor and technology entrepreneur.

It is hard to top Joel Vengco's work as a remarkable testimony of outcomes. Boston Medical Center, the primary care provider and safety net for Boston's inner city, also works with 15 community health centers that refer patients to BMC.Vengco's first project at BMC two years ago was to use a federal grant to improve collaboration among physicians and partner facilities with a community order entry and referral system."The problem was that CHC physicians would refer a patient to be seen at BMC but only 30 percent of those orders actually got scheduled," Vengco told us. "That means 70 percent of referrals were left on a fax machine or voicemail." Of those 30 percent, 25 to 30 percent were no-shows, leaving BMC with no way to reschedule or help them another way.Today, referring physicians exchange patient and scheduling data electronically with BMC specialists to coordinate appointments and exchange notes so the specialist knows when and why patients arrive. It has ended redundant testing and treatments. When the specialist is done with a patient, the original provider now knows what was done and what needs follow-up care.

Chris Mankle is chief technology officer for IT Outsourcing in ACS, A Xerox Company. He leads the CTO Office in driving and delivering innovation, developing and executing a strategy, recommending the best solutions, creating a vision, promoting innovative solutions, and identifying and driving new business opportunities.

Brent Cossrow is a member of the Employee Defection & Trade Secrets Practice Group of Fisher & Phillips, Philadelphia, Pa. He focuses on issues involving electronically stored information and movement of employees between competing companies.

Bill Russell is a principal architect for CIBER. As an enterprise architect specializing in enterprise information management, Russell develops solutions for enterprise architecture, business intelligence and business processes management. He is accomplished in assessing organizational capabilities in EIM and guiding those organizations to be better able to adapt to new and current challenges.

Jim Harris is an independent consultant, speaker and freelance writer. He is blogger-in-chief at Obsessive-Compulsive Data Quality, a blog offering a vendor-neutral perspective on data quality and related disciplines. Click here to follow him on Twitter, where he is very active. And listen to him here on OCDQ Radio.

Jason Tiret has logged more than a decade of experience in data modeling, metadata and database management. He is the director of modeling and architecture solutions for Embarcadero, responsible for the company’s data modeling and design products.

Dev Chanchani is president of INetU.