Special Program Root Tag

Healthcare costs
Barbara A. Sinsley
May 19, 2020 2:18 PM

Congress should pass legislation authorizing use of nontraditional data sources to make credit more available to consumers who’ve taken a hit from the coronavirus pandemic.

4 Min Read
Customer chat sessions at Happy State Bank
Miriam Cross
May 19, 2020 1:42 PM

The Texas bank is leaning on solutions from Lightico and MANTL to quickly set up accounts and handle loans when customers can’t sign documents in person because of the coronavirus emergency.

3 Min Read
Saul Van Beurden, head of technology, Wells Fargo
Penny Crosman
May 18, 2020 3:45 PM

Saul Van Beurden's team is tasked with keeping systems running during the pandemic, including driving equipment to homebound workers. Yet the bank must continue making upgrades demanded by regulators, investing in new technology and recruiting top talent, he says.

8 Min Read
Wealth management firms boost stech spend during coronavirus pandemic 5/14/20
Jessica Mathews
May 15, 2020 12:00 PM

New digital tools have boosted advisors' ability to reach more — but not all — clients.

2 Min Read
Deutsche Bank AG open after coronavirus
Michael Moeser
May 15, 2020 12:00 PM

Our second monthly survey found a smooth transition to remote work and digital customer access channels — but technology issues still arose. The pandemic has highlighted the importance of having a strong digital presence across all retail sectors, including financial services.

14 Min Read
Allissa Kline
May 12, 2020 9:30 PM

U.S. Bancorp, Wells Fargo, WSFS and others were already deeply engaged in digital transformations before the coronavirus crisis led them to pivot — quickly.

5 Min Read
Paycheck Protection Program-CARES Act-Bloomberg News
Kimberly Foss
April 30, 2020 9:37 PM

As soon as the program was announced, I not only advised my small business clients to apply; I also tried to figure out how to take advantage of it myself.

3 Min Read
Allissa Kline
April 28, 2020 9:00 PM

Some bankers, economists, policy experts and even Mark Cuban say that creative uses of overdraft programs could be lifelines for consumers and businesses whose finances have been upended by the coronavirus crisis.

6 Min Read
Traders On The Floor Of The NYSE As Trump's Speech Spooks Investors 3/12/20
Kimberly Foss
April 28, 2020 12:54 PM

I am advising some clients to ladder maturities to lock in more dependable tax-free income streams — especially for those in states with high income taxes, like California.

4 Min Read
Penny Crosman
April 27, 2020 3:01 PM

Use of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.

6 Min Read