Data and information management

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Penny Crosman
March 24, 2020 9:30 PM

As companies move work off-site because of the pandemic, a host of issues have arisen around remote access, network monitoring and cybersecurity.

6 Min Read
David Heun
March 18, 2020 12:01 AM

With coronavirus taking a significant chunk out of physical retail and services, the use of call centers and phone interaction with customers becomes even more important.

4 Min Read
Fake coronovirus map
Penny Crosman
March 11, 2020 3:24 PM

Financial institutions need to alert customers about emails or websites that pretend to offer important COVID-19 information but instead could end up stealing their account numbers or logins.

4 Min Read
An airline passenger wears a protective face mask, manufactured by 3M Co., while passing through Ben Gurion International airport in Tel Aviv, Israel, on Tuesday, March 10, 2020. Israel expanded its 14-day quarantine policy to include arrivals from all countries, ramping up its efforts to beat back the spread of the coronavirus. Photographer: Kobi Wolf/Bloomberg
Ranica Arrowsmith
March 11, 2020 11:46 AM

Anything that heightens fear and anxiety is a boon to online scammers, which is what makes the current coronavirus pandemic prime time for cybercriminals to try and trick people into giving their money away to the wrong people.

3 Min Read
Aaron Passman
March 10, 2020 12:10 PM

The annual CULytics conference on the Microsoft campus outside Seattle is the second industry event to be postponed in less than a week.

1 Min Read
John Adams
March 4, 2020 12:32 PM

The global efforts to contain the coronavirus outbreak are leading to drastic actions that test the limits of what consumers will accept when governments and other entities use their payment data.

5 Min Read
Ransomware impacts skyrocket 60 percent, cyber losses double in 2018
July 12, 2019 3:30 AM

Jeff Wilbur, technical director at the Internet Society's Online Trust Alliance, discusses key findings from the organization's new Cyber Incidents & Breach Trends Report.

4 Min Read
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Health plans ramp up new IT efforts
July 12, 2019 1:30 AM

The risks that arise from value-based care are forcing insurers to pursue new directions in taking care of members, putting a premium on how they use data and analytics.

9 Min Read