As more consumers do business online, some deposits are being unfairly categorized as brokered, inviting burdensome regulatory scrutiny.
Consumers now have more control over their own financial decisions and loan options.
The online lender quickly built an app for ride-share drivers with much of their information already filled in.
Use of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.
Lenders can offer deferred payments and capitalize on digital banking to help small businesses and consumers get back on their feet.
Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.