Practice and client management

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Michael Sha
April 6, 2020 11:07 AM

Few lenders are finding creative ways to provide much-needed financial advice and emergency services online.

4 Min Read
Dennis Michel, senior vice president of customer service and engagement at Discover
Miriam Cross
April 5, 2020 9:00 PM

Ally, Discover and USAA have made technological, managerial and policy changes to help their centers' employees cope with the rush of calls from customers hurt by the pandemic.

5 Min Read
The CARES Act includes a direct payment to most taxpayers and their families. (Bloomberg News)
Kimberly Foss
April 5, 2020 10:32 AM

These direct payments are intended to provide direct assistance to American taxpayers who have lost wages, jobs or opportunities because of COVID-19. But there is some fine print.

3 Min Read
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John R. Koelmel
April 3, 2020 1:56 PM

Yes, the Small Business Administration's emergency funding program for the coronavirus crisis is off to a rocky start, but that shouldn't stop banks from helping customers in need.

2 Min Read
Low volatility ETFs-Lisanti-use this one
Joseph Lisanti
April 3, 2020 10:27 AM

Proponents make them a standing core equity holding, but not all advisors are sold. One calls them "marketing schemes."

3 Min Read
10 ways to help clients during coronavirus COVID-19 pandemic
Jeffrey Levine
April 1, 2020 2:03 PM

From Roth conversions to QHFDs: The coronavirus pandemic is forcing difficult questions, and clients rightfully are looking for answers that advisors are uniquely suited to provide.

19 Min Read
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Ira Rosenbloom
April 1, 2020 1:13 PM

Here are 10 suggestions to help firms think through near-term needs and create a plan to help shore up business continuity and mitigate some risks during this sensitive time.

1 Min Read
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Paul Centopani
March 30, 2020 6:14 PM

Social-distancing restrictions related to the coronavirus have hit hospitality employment particularly hard, and that presents a hiring opportunity for an online lender needing more help with consumer-facing work.

3 Min Read
Charles Paikert
March 30, 2020 5:02 PM

Many advisors are seeing a surge in inbound calls, while carefully crafting messages to attract still more.

2 Min Read
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Michael Cohn
March 30, 2020 12:47 PM

The Internal Revenue Service is postponing the date for filing gift tax and generation-skipping transfer tax returns and making payments until July 15 because of the novel coronavirus pandemic.

1 Min Read