CFOs and senior finance executives are dealing with a growing number of responsibilities and demands as a result of the novel coronavirus pandemic, according to a new report.
The report, from consulting firm Protiviti, found that the pandemic has been a wake-up call to finance departments that weren’t already investing, or weren’t investing enough, in cloud-based systems as they have struggled to shift to the remote work environment. Eighty percent of the 1,057 finance leaders surveyed ranked security and privacy of data as a top priority, while 78 percent cited enhanced data analytics, and 72 percent cited cloud-based applications.
Akash Agarwal is the founder and CEO of Pibit.AI. He leads the team behind CURE™, a unified underwriting decision framework designed to bring clarity, structure, and transparency to modern underwriting.
Sara Perez is Executive Vice President at EIS. With over 25 years of B2B technology experience, Sara has a distinguished track record of driving growth and innovation through strategic marketing. Her career encompasses diverse roles in both regional and global capacities, working with companies in both SaaS and traditional technology, ranging from agile start-ups to multibillion-dollar enterprises.
Before joining EIS, Sara held senior leadership roles at Business Objects (SAP), Genesys, VMware, and Schneider Electric, consistently combining strategic vision with operational execution to deliver measurable business impact.
Emily Wilson is a Director at Alpha FMC, a leading global consultancy to the asset and wealth management industry. She advises leading asset and wealth management firms on investment strategy, portfolio construction, and operational transformation. Prior to joining Alpha, Emily spent over 16 years at Wellington Management, where she served as Managing Director overseeing investment platform technology, data strategy, and business management across more than $1 trillion in assets.
Of those respondents who are CFOs and vice presidents of finance, 72 percent ranked cloud-based applications as a top priority to address over the next 12 months. Seventeen percent ranked cloud-based applications as the most important finance priority for their organizations to address, signifying a big jump from the 8 percent of respondents who indicated so in a similar survey by Protiviti last year.

“Having the right technology infrastructure and cloud capabilities is now considered a baseline in order to operate effectively and efficiently and will continue to be as organizations move into a hybrid work environment,” said Chris Wright, managing director and global leader of Protiviti’s Business Performance Improvement practice, in a statement. “COVID-19 disruptions underscored the critical nature of a truly digital finance workforce and companies without advanced technologies and digital processes faced a difficult transition to remote work. We’re now seeing an increasing number of boards and CEOs tap their finance leaders for guidance about whether their organization is allocating enough resources to their technology infrastructure.”
Labor models are changing, in part as a result of the pandemic, with 18 percent of the finance leaders surveyed saying their organizations are relying on managed services providers, while 29 percent are augmenting their staff to handle financial planning and analysis with greater speed and agility.
