Banco Popular de Puerto Rico

Patti H. Bass is the founder, President and CEO of Bass & Associates, P.C. where her law practice has been concentrated in the field of creditors' rights in bankruptcy and collections. Patti received her J.D. from Emory University and her B.A. degree with high honors from the University of Tennessee. She is admitted to practice law in both the federal and state courts of the states of Georgia and Arizona, in addition to the Ninth and Eleventh Circuit Court of Appeals. She is also admitted to practice law in the US Supreme Court. She has served as an Adjunct Professor for Emory Law School - National Institute of Trial Advocacy, a member of the American Bankruptcy Institute for over a decade, in addition to membership in the National Association of Chapter Thirteen Trustees, National Association of Bankruptcy Trustees, National Association of Retail Collection Attorneys & Founding Member of the Board of Directors, Past Vice President and Bankruptcy Chairman and past member of the Finance Committee; the Commercial Law League; and ACA International, including membership as a MAP attorney.She is a member of the Bankruptcy Section of the AZ and GA State Bar Associations. Patti has contributed to the annual Wiley Bankruptcy Law Update published by Aspen and is a frequent speaker at both national trade meetings and continuing legal education seminars.

Carlos Menendez is Group Executive, Global Credit and Debit, for MasterCard Worldwide. In this role, Mr. Menendez is responsible for expanding the company’s consumer credit products, with a focus on developing competitive differentiation globally while deploying solutions at the local market level. He also has responsibility for innovation, commercialization and development of market strategies for the global portfolio of MasterCard debit products, including Debit MasterCard, Maestro and Cirrus brands. Mr. Menendez’s extensive consumer banking experience—spanning Europe, the Middle East, and the Americas, allows Mr. Menendez to play a critical role in growing MasterCard’s credit and debit businesses around the globe.Prior to joining MasterCard, Mr. Menendez held a number of positions at Citigroup, where he worked for more than 14 years. Most recently he was chief operating officer for Western Europe, responsible for a full range of consumer banking products. Before this, he was the EMEA regional cards director and divisional consumer head for the Nordics. As the regional cards director, he was responsible for the cards business strategy and execution for more than 18 countries across Europe, Middle East and Africa. Prior to Citigroup, Mr. Menendez worked in Brand Management with Procter & Gamble and with a law office in Washington DC.Mr. Menendez holds a BA in Economics from Harvard University, an MA in International Studies from the University of Pennsylvania, and an MBA from The Wharton School.

Scott Brennan serves as Vice President Global Strategic Partnerships. His responsibilities include cultivating and managing global strategic partnerships, fostering sponsorships that extend customer value, and providing financial and communications resources for Hilton Worldwide, its brands and its hotels. A marketing, finance and operations strategist, Scott has nearly 20 years of experience in global business development, where his expertise includes driving profitability, growth and negotiating and structuring large transactions. He joined Hilton Worldwide from GE where he served as Senior Vice President International Trade Finance, a position he held since 2005.  Previously, Scott was the Regional Vice President Partnership Development for GE Consumer Finance in Illinois, and prior to that worked for GE's Automotive Finance division for Business Development. Scott holds a master's degree in Business Administration from the University of Chicago Booth School of Business, and a Bachelor of Science degree in Industrial Engineering from the State University of New York at Buffalo. 

Amerigo DeVera is associate director of customer interaction analytics for TSYS. He is a 15-year veteran of the payments and financial services industry, having held several roles during his time at TSYS. Prior to his current role, DeVera served as on-site manager for TSYS Managed Services’ operations in the Philippines, where he was responsible for overall day-to-day contact center operations and executing a comprehensive plan to grow the company’s offshore servicing operations. Before that, DeVera served as a Six Sigma analyst for TSYS, and also worked as an associate director of training and documentation. DeVera holds a bachelor’s degree from Columbus State University and a master’s from Troy University. 

Chris Baggett is an outstanding sales executive with 30 years experience in the direct marketing and the mobile industries. Cofounder and former CEO of GoLiveSMS, Chris has led the company tobecome an innovative leader in the mobile messaging industry. As an executive, Chris Baggett is an accomplished serial entrepreneur and successful marketer. During his 30 years in sales and executive management; Chris has developed an extensive network of C-Level peers and has been responsible for developing and institutingsubstantial channel and customer-partner relationships. With a strong background in National Sales, Direct Mail, Data Management and Lead Generation, Chris has extensive operational experience. He has successfully led companies with as many and 200 and as few as 10employees. Chris is an expert on the topic of regulatory requirements that currently surround the use of SMS communications in a financial services environment.He has also assisted in the development of the Best Practices for use of SMS Text Messaging in an operational non-marketing environment. As one of the industry leaders in implementation of an entirely new product, Chris has led the charge to get thefinancial services industry to leverage the power of SMS technology and continues to educate business owners as to the benefits of this state of the art communication medium through public speaking. GoLiveSMS was recently acquired by Radius Solutions of Jacksonville Florida. Radius Solutions has over 20 years experience in the Financial Services is a technology provider that specializes in regulatory compliant cellular penetration for the collections industry.

Troy Anthony is a vice president on KeyBank’s Community Bank Product and Specialty Programs team, with responsibility for a number of KeyBank products and services, including: Relationship Rewards, consumer checking, debit and prepaid cards, fees, and specialty payment services, such as foreign exchange, official bank checks, payroll services and more. Troy joined KeyBank in August 1998, as a senior consultant for the bank’s Strategic Consulting Services unit, whereby he managed a variety of Six Sigma projects that improved results in both operations and lines of business. In 2000, he transitioned to Key’s Product Management team and acquired responsibility for the bank’s consumer checking portfolio. The role permitted him to successfully launch several new checking products with features and competitive pricing that drove client acquisition and revenue growth.  His responsibilities later expanded to include fees and savings/CDs. Since early 2011, Troy has led the Payment Products team. In this role, he launched an entirely revamped rewards program for the bank, based on the concept of relationship banking.  Prior to joining KeyBank, Troy was a quality manager for Honda of America, a recognized leader in producing high quality automobiles, such as the Honda Accord and Civic at factories located in Ohio.    Building internal partnerships and delivering a relationship-based value proposition to clients is the foundation of Troy’s approach. He is a graduate of Ohio University with a B.S. in Electrical Engineering and an M.B.A., as well as a graduate of The BAI Graduate School of Retail Banking. 

Michael Misasi is a senior analyst with Mercator Advisory Group. Since joining Mercator in 2011, his publications and consulting experience have spanned several of Mercator’s practices. His most recent work has examined: the costs/benefits of EMV issuance, credit card reward programs and strategies, mobile commerce and e-commerce trends, and private label card portfolio activity. Michael has also conducted extensive research on business-to-business payments and has published work detailing recent developments in the U.S. commercial card market.

As Vice Presidennt of Major Accounts, Kevin is responsible for working with multi-unit restaurants and major brands to implement Tabbedout’s solution. Kevin joins Tabbedout from AT&T Wi-Fi Services where he was the Vice President of Strategic Account Sales. AT&T Wi-Fi Services acquired Wayport in December of 2008, where he held the same position, selling to merchants in the hospitality, healthcare and retail markets. Previous roles include President of a Texas-based competitive local exchange carrier (CLEC), Chief Operating Officer of a Seattle-based wireless messaging company as well as 15 years working in a variety of general management roles at McCaw Communications and AT&T Wireless Services