Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
Latest NewsCindy Solomon is a world-renowned leadership and customer service expert and speaker who helps Fortune 500 companies build Courageous LeadersTM committed to delivering exceptional customer experiences, and better enabling their teams to compete and win in today’s customer-driven economy.�With her Courageous LeadershipTM and The Customer of the FutureTM programs, Cindy has helped hundreds of companies around the world identify, nurture and leverage the leadership potential in their front line employees and their leadership teams. As a result, leading organizations can consistently deliver exceptional customer experiences and build long-lasting customer loyalty. Cindy has brought her programs to banks and financial services firms such as KeyBank, Wells Fargo, Blackrock, and the New York Bankers Association; and industry leaders like PWC, Google, Oracle, UPS, and The Mayo Clinic, among othersOne of the most highly sought-after customer service speakers in the world, Cindy has traveled the globe sharing her provocative, and often hilarious insights on business, customer service and courage with tens of thousands each year. She is also a best-selling author on the topic of leadership, with books Creating a Culture of Courage for corporate employees, and The Rules of Woo: An Guide to Capturing the Hearts and Minds of Today’s Customers for entrepreneurs, both available on Amazon. Learn more about Cindy at www.cindysolomon.com, and follow Cindy at @cindysolomon.
Ben Cortez is Executive Vice President at Southwest Airlines Federal Credit Union.� He is responsible for the areas of Facilities Management, Information Technology and Marketing.� Mr. Cortez has worked in the Credit Union Industry for over 25 years in various management capacities which include Information Technology, Operations and Finance.� He recently served as the Board President of the Dallas Chapter of Credit Unions having spent the last seven years on the Board.Ben has a Bachelor’s of Business Administration from the University of Texas at Arlington.
