Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Expert in IT Strategy Transformation, Insights & Data, TechnoVision and Applications Innovation���������Member of : IT Strategy and Transformation, Insights & Data�������I absorb technology and business trends, filter out what matters and guide our clients in understanding how to apply technology to transform their business. I believe in finding natural balance between business and IT, in proper timing, in seeking the Zen within technology. I am an architect, an IT strategist, a publicist, a speaker and a certified disruptor.
Principal Consultant, Emerging TechnologiesInformation Service Group (ISG)
Badri Raghavan�is CTO and chief data scientist at FirstFuel Software.
Rusty serves Customer Insights Professionals. His research focuses on marketing technologies, including customer analytics, cross-channel campaign management, enterprise marketing platforms, and digital customer experience delivery. Rusty helps organizations understand their requirements for customer intelligence and marketing applications, ensuring technology investments are aligned with strategies to meet shifting customer expectations.
Jennifer serves CIOs and their business partners with research on business technology adoption, particularly in the public sector. Jennifer looks both at the macro-level trends facing society and business and at the micro-level challenges to achieving business objectives. She is currently focused on the role of technology in transforming government, with an emphasis on open data initiatives and citizen engagement.
Michael Yamnitsky is a resaercher with Forrester Researcher Inc. -- focused on CIO opportunities.
Ian Jacobs serves Application Development & Delivery Professionals at Forrester Research Inc. He is an expert in customer relationship management (CRM) and call centers, with a focus on customer experience and agent experience. Ian is an award-winning columnist, is regularly quoted in major global publications, and is a frequent speaker at industry conferences.�
As a vice president and research director at Forrester Research, Zia serves eBusiness & Channel Strategy Professionals and is a leading expert on the globalization of eCommerce and other digital businesses. She works with a wide variety of online companies expanding internationally, with a particular focus on brands and retailers.
Malcolm Harkins is vice president and chief security and privacy officer, Intel Corp.
