Data and information management

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Elan Amir
By Elan Amir
July 24, 2020 9:00 AM

Lenders need to use alternative data as an overlay to traditional underwriting methods to help creditworthy customers in hardship because of the coronavirus crisis.

3 Min Read
An open book sitting on a grassy sand dune on a beach.
Christopher D. Armstrong
June 24, 2020 10:41 AM

Business continuity plans should be used constantly, not just when the crisis is at its peak, says the New York Fed’s head of financial services.

3 Min Read
Wells Fargo sign
Penny Crosman
June 22, 2020 12:59 PM

In a new twist on an old scam, cybercriminals have tried to get thousands of people to surrender their Wells bank account information by sending authentic-looking emails containing malicious links that lead to a fake website bearing the company's name.

5 Min Read
Penny Crosman
June 18, 2020 4:15 PM

The bank says fraud attempts involving commercial wire transfers have escalated since the outbreak began. It's training employees and customers how to head off the often hard-to-detect scams.

5 Min Read
Penny Crosman
June 15, 2020 4:48 PM

Peoples Bank in Arkansas and Main Street Bank in Massachusetts are getting smarter about spotting suspicious transactions tied to unemployment benefit fraud as well as warning customers what to watch out for.

8 Min Read
IRS commissioner nominee Charles Rettig
Michael Cohn
June 12, 2020 5:05 PM

The Internal Revenue Service is warning taxpayers and tax professionals once again to beware of tax fraud and other related financial scams related to the COVID-19 pandemic.

3 Min Read
Penny Crosman
June 11, 2020 9:00 PM

Mobile banking use has swelled since the pandemic hit, and law enforcement officials expect hackers to target the credentials of digital novices. The FBI stressed the importance of two-factor authentication and ensuring consumers know how to spot fake apps that carry malware.

5 Min Read
Brett Cooksey, chief information officer, Sunrise Bank
Penny Crosman
June 10, 2020 1:59 PM

After initially processing the loans manually, the Minnesota bank turned to "low code" software to build the electronic forms and workflows needed to approve loan applications. The result: a more than fivefold increase in the number of loans it could process in a day.

6 Min Read
David Heun
June 2, 2020 12:01 AM

In addition to Apple and Google delivering smartphone apps that would alert users that they are near a person infected by the virus, various other government agencies and businesses are developing that type of technology to address the pandemic's spread.

5 Min Read
David Heun
May 22, 2020 12:01 AM

Fraudsters are licking their chops at the prospect of businesses and financial services extending remote working because of the coronavirus pandemic.

4 Min Read