Banco Popular de Puerto Rico

Gregory Wright is a seasoned leader in the small business market segment who has led substantial change and innovation to serve small businesses. Greg has been driving our small business strategy at Intuit since 2006. As a leader in the Small Business Group, which serves over five million small business customers, Greg has led efforts to research and deliver solutions that help small business save time, redefine our innovation process to bring small businesses closer to our solution development, and drive change in our marketing, pricing policies and customer care experiences to better engage and serve small businesses. Previously he was a leader in the Intuit Corporate Strategy team focused on the deep analysis of the small business market and defined the long-term strategic opportunities to serve small businesses. Greg now leads the Small Business Online Banking offering team which is focused on innovating how financial institutions deliver for small businesses by solving their most important financial needs and helping them save time and money with the financial institution at the center serving as the trusted advisor to small businesses.Prior to Intuit, Greg worked for the Boston Consulting Group where he drove strategy projects for Fortune 500 technology companies. He also worked at several entrepreneurial companies focused on defining and delivering delight in customer experiences. Greg holds a Bachelor of Science degree and a Juris Doctorate from Stanford University and is a member of the State Bar of California.

As Managing Director of HNW’s Retail Banking Practice, Leslie Paladin serves as a retail marketing strategist to the firm’s financial services client base. She provides strategic counsel concerning business development, data analysis, interpreting consumer research and client segmentation. Specifically, Leslie supports clients with affluent client acquisition, portfolio growth, client satisfaction and loyalty enhancements. From a classical marketing perspective, she consults on branding and positioning, product development and integrated marketing campaigns.Before coming to HNW, Leslie was responsible for building the mass affluent retail client segment at Citigroup, which included repositioning the Citigold brand. She was also at the forefront of deposit product marketing for various retail customer segments at Chemical Bank (now JPMorgan Chase). Leslie began her career working in brand management working at various companies including Procter & Gamble, Bristol Myers-Squibb and Revlon International. She graduated from the University of Missouri–Columbia with a BA in journalism.

David has spent more than 30 years in the financial services industry. He began his career on the front line as a teller and customer service representative at the Bank of Boston. After a year he was selected to join the management training program at BayBank Harvard Trust in Cambridge, Massachusetts. It was during a rotation through the marketing department that he was introduced to the discipline where he would spend the rest of his career. As marketing officer for the bank, David was responsible for Advertising, promotion, public relations and location analysis. It was during this time that the first ATMs were introduced and much of his energy was devoted to introducing consumers to this new technology. David left BayBank in 1984 to join Shawmut Bank in Boston where he led product development for electronic products. It was there that he launched the first personal and small business online banking product when the technology was in its infancy. In 1989, David left Shawmut to join Fidelity Investments in Boston. During his ten year tenure at Fidelity, David held a variety of positions including product development, distribution marketing and sales management. While at Fidelity, David was responsible for introducing Fidelity’s first open platform which allowed customers to buy non-Fidelity funds. He was also responsible for developing and launching the company’s first active trader brokerage service.David left Fidelity to join Dreyfus in New York as Chief Marketing Officer. While at Dreyfus, he was responsible for all aspects of marketing including strategy, communications, research and database marketing for the retail and institutional businesses. In 1998, David left the corporate world to join Sullivan, a small communications strategy and design firm where he was a partner and served as and financial services practice lead. While at Sullivan, David served as strategist and consultant to some of the country’s top financial services companies including Fidelity, MetLife, JPMorgan Chase, Ameriprise Financial, T. Rowe Price and OppenheimerFunds.David is currently Managing Director of Citigold Wealth Management where he serves as affluent segment manager. He is responsible for strategy, offer development, client experience and marketing of Citi’s products and services targeting affluent and high net worth clients.David received his Bachelor of Arts degree from Tufts University and his MBA from Boston University.

Laura leads social media strategy for American Express OPEN, the company’s small business division. For the past two years, Laura has played a critical role in elevating the OPEN brand by developing the strategy and implementing the launch of OPEN’s social communities on Facebook, Twitter and LinkedIn. Using her passion for community-based marketing, Laura and her team support OPEN’s mission of helping small businesses do more business through a number of innovative social programs like Big Break for Small Business, the first ever B2B partnership with Facebook, aimed to teach business owners how to run their business using social media. Under her leadership, the first annual Small Business Saturday launched in 2010 and expanded in year 2 with an in-depth set digital resources for small businesses including the “Merchant Toolkit”, and partnerships with FedEx, Verizon and other companies. Through her efforts, Laura was integral in mobilizing more than 100 million consumers to “shop small” on Small Business Saturday. Laura has been a valuable member of the American Express marketing team since 1999. Prior to her work with American Express, Laura honed her finance acumen working at Goldman Sachs. She also took off 2 years from American Express, in 2006 – 2007, and joined the World Poker Tour and World Series of Poker as a professional poker player. She also holds an MBA from Columbia Business School.

Michele Elrod joined Regions in 1984 and provides strategic marketing direction and management as the Head of Marketing for Regions. Regions is a top U.S. bank-holding company headquartered in Birmingham, Alabama, with $117 billion in assets, operating over 1,700 banking offices and 2,000 ATMs in 16 states across the South, Midwest and Texas.,Before serving in her current position, Michele held a number of management roles in strategic marketing and sales training for AmSouth and Regions Banks, and was the Marketing Director for The First National Bank of Tuskaloosa. Prior to entering the financial industry, Michele served in management roles directing public and media relations, fundraising, education and volunteer services in the Mental Health Services industry.Michele has a master�s degree from the University of Alabama in Communication and Marketing and is a 2003 graduate of the AmSouth Leadership Program with the Georgia School of Business. She is also a graduate of MOMENTUM, the Birmingham Women�s Leadership Program. Michele has attended AmSouth College with the Georgia School of Business and completed the Chairman�s Stone Mountain Project. She has served in board positions on the Mental Health Association of Tuscaloosa and Birmingham, The Tuscaloosa Spouse Abuse Network and the Tuscaloosa Ad Club.� She was voted top Woman under 30 by the Tuscaloosa YWCA.�Michele currently serves as a mentor in the University Of Alabama College Of Business Mentor Program and is the Executive Sponsor and a Mentor for Regions� 2013 Emerging Leaders Program in Birmingham. Michele is voting member of Regions� Product Development Approval Committee, Regions360 Committee, and the Corporate Diversity Committee. Michele is a member of Regions� Leadership Group.Speaking engagements in the past two years include Argyle conferences where Michele served on panels discussing Social Media and Marketing to the �New Consumer.�� Michele served on a cross-industry panel for a Merkle Executive Summit regarding the use of Big Data and Changing Roles of Marketing. In September, 2013 she spoke as one of two executives addressing �The Adaptive Customer Enterprise,� at Merkle�s Financial Services Executive CRM Exchange. For the BAI 2013 Retail Delivery Conference, Michele was one of three in a panel to discuss, �Integrating Sales and Marketing to Drive Sales Growth.�

Elise Neils specializes in the valuation and monetization of tangible and intangible assets such as high-profile brands that require extensive capital investment including luxury brands, spirits brands, sports brands and naming rights.Elise has supervised and participated in hundreds of complex international valuation assignments involving brand creation, merger and acquisition transactions, strategic planning, GAAP and IFRS compliance, SEC reporting, tax reporting, litigation, and estate planning. Elise has experience valuing intellectual property within a wide range of industries.She has valued many world-famous, important brands in a variety of business sectors, including: Malibu®, Realtor®, Budweiser®, Woolmark®, and Maker’s Mark®. Elise holds an undergraduate degree in Finance and is an attorney.

Nancy Jones is the chief marketing officer for Allianz Life Insurance Company of North America (Allianz). Jones is responsible for product innovation, marketing, and corporate communications. In this role she manages the company’s product strategy and development for its fixed annuity, variable annuity, and life insurance products. Her team leads brand management, marketing, and promotions of products and solutions through Allianz distributors and ultimately to the end consumer. In addition, Jones oversees public relations, internal communications, charitable giving, and the meeting and events services department. Prior to joining Allianz in 2008, Jones served as senior vice president of client experience and marketing operations at Ameriprise Financial. She also held several senior roles at American Express in the traditional financial advisory business, as well as developing new direct and online businesses. Her career in the financial services industry spans more than 20 years with roles in business strategy, product development, distribution channel management, and marketing.Originally from Edina, MN, Jones has a BBA in financial management from Southern Methodist University and an MBA in marketing from the Carlson School of Management at the University of Minnesota. She also holds the Certified Financial Planner (CFP) designation and FINRA Series 7 and 24 securities registrations. Jones is active in the community and serves on the board of directors for the Minnesota Orchestra. Away from Allianz, Jones enjoys a variety of activities including traveling, the arts (theater, museums, music), golfing, working out, movies, reading, and cooking. Favorite aspect of working at Allianz: “The company is well positioned in the market place to be a leader in delivering insured retirement income solutions. From a people perspective – smart, driven, and collaborative leadership – engaged employees.” Best advice for others: “Ignore the status quo.”

Mark J. Grescovich is President and Chief Executive Officer, and a director, of Banner Corporation and Banner Bank. Mr. Grescovich joined Banner in April 2010 as President and became Chief Executive Officer in August 2010 following an extensive banking career specializing in finance, credit administration and risk management. Under his leadership, Banner has executed an extremely successful turnaround plan involving credit stabilization, improved risk management, a secondary public offering and other capital raising activities, and a return to profitability based on net interest margin improvements. The Company has significantly changed its balance sheet composition to improve its capital position and credit quality, lower funding costs, and increase core deposits through market share gains. At the same time, Banner has notably enhanced core revenue and earnings power while making meaningful investments in the franchise and its retail and business banking teams. Banner’s Super Community Banking business model has resulted in substantial market share gains through new client and household acquisition, broadened and improved product offerings to serve its middle market, small business and consumer client base, expanded client-centric decision making practices and responsiveness through relationship banking, and the alignment of multiple delivery channels to maximize strategic effectiveness while also promoting good corporate citizenship through targeted community investment. Banner Bank clients ranked it highest in overall satisfaction for all banks in the Pacific Northwest in J. D. Power and Associates’ 2012 Retail Banking Satisfaction Study℠.Prior to joining the Bank, Mr. Grescovich was the Executive Vice President and Chief Corporate Banking Officer for Akron, Ohio-based FirstMerit Corporation and FirstMerit Bank N.A., a commercial bank with $14.5 billion in assets and over 200 branch offices in three states. He assumed the role and responsibility for FirstMerit’s commercial and regional line of business in 2007, having served since 1994 in various commercial and corporate banking positions, including that of Chief Credit Officer. He has a Bachelor of Business Administration degree in finance from Miami University and a Master of Business Administration degree, also in finance, from The University of Akron.

Ranjit is the Mobile Solutions Leader for Financial Services in IBM Global Business Services. In this role he leads sales and delivery of solutions for large financial services clients based on innovative uses of mobile and emerging technologies to solve complex business problems. Ranjit has deep and varied experience across several industries including Banking, Retail, Consumer Products, Electronics, and Telecommunications. He has implemented solutions at First Data, Citigroup, Barclays Bank, JP Morgan Chase, HSBC, Hitachi, Kawasaki, Panasonic, Ericson, AT&T, Sprint, Hertz, Sainsbury’s, Tesco, Cardinal Health, Dole, Philip Morris, Kraft Foods, Dannon, Heinz and others.A former architect and project manager, Ranjit has deep technical and delivery skills which enable him to be extremely successful in leading both sales and delivery of complex solutions for IBM’s clients.Prior to joining IBM, Ranjit worked for GE and HCL Technologies, where he held a variety of technical, middle and executive management positions.Ranjit has a BS in EE & CS from the Birla Institute of Technology & Science, India, an MBA from Henley Management College, London University, a Certificate in Project Management from Boston University, and technical and executive management education from the Massachusetts Institute of Technology.

Mr. McGuire has 22+ years of financial services experience, most recently assuming responsibility for RBC’s Canadian Banking digital presence. As Vice-President, Digital Strategy & Experience, McGuire has overall responsibility for creating a seamless client experience across RBC’s public and secure websites as well as mobile applications across the Banking, Investments and Insurance businesses.Mr. McGuire has an MBA from the Richard Ivey School of Business, University of Western Ontario. Prior to his current role, he was President & CEO, RBC Direct Investing Inc. (RBC’s Discount Brokerage division), managed RBC Royal Bank’s North American and Caribbean ATM network; held various roles in RBC Royal Bank’s Card Services Business Unit, acting as Controller for the business in his last position and before that as Financial Advisor to the Merchant & POS division. Mr. McGuire worked as a Sales Manager with Royal Direct, the Bank’s telephone banking group and had various assignments in Human Resources and Operations after starting his career in RBC Royal Bank’s branch network as Manager, Customer Service.