Banco Popular de Puerto Rico

Brooke Anderson Tompkins is president of 1st Priority Mortgage located in Williamsville, N.Y., and chair of the Community Mortgage Lenders of America.

William Fall, MAI, SRA, ASA is a General Certified Appraiser credentialed in five states. He has taught real estate valuation courses at the university level and has served as a supervisory appraiser for numerous apprentice/trainees. He is also the CEO of Ohio-based appraisal company, William Fall Group.

Sharon brings 25 years of audit, risk, IT, AML, and regulatory compliance experience to her role as Director, Risk Management.� Sharon was with FIS from 2009-2011 as an Assistant Director in the New England region, and returned in late 2013 to manage special projects and engagements located throughout the United States.� She specializes in evaluating compliance, operational, financial, and AML control systems, and leading large review and look-back projects. ��Sharon is a certified public accountant, certified internal auditor, a certified consumer regulatory compliance manager, and a certified anti-money laundering specialist.Sharon has worked for community banks in the positions of Director of Internal Audit, Chief Risk Officer, and most recently as the Directory of Regulatory Compliance for a $3 billion bank.�� Previous to her banking career, Sharon directed a technology compliance area of a regional CPA firm after earning her CPA credential in public accounting.Sharon received her Masters of Business Administration at Western New England College, Springfield, MA and her Bachelors of Arts, Economics at Mount Holyoke College, South Hadley, MA.

Fran began her banking and mortgage career as a Teller and learned all functions of the business from the ground up.� Working her way through all of the changes with technology and compliance and regulation, Fran has developed a passion for providing “best in practice” philosophies in her approach to the job at hand.� Currently migrating into the Business Information arena for St. Mary’s, her tenure as Manager of the Loan Servicing Department provided Fran with a solid knowledge base of the portfolio. Fran is focused on maintaining the integrity of the portfolio by working with Business Area Owners to develop usable data and reports that provide for more efficient process and procedural oversight.Fran joined St. Mary’s Bank almost three years ago coming from Bank of New England as the Assistant Credit Manager, overseeing the commercial credit analysts for the Southern NH commercial lender.� Prior to that, Fran worked at GMAC Bank, revamping the Construction Lending Department and served as the Business Development Director for New England and New York.� Fran collaborated on creating a “toolkit” for Construction Loan Officers that provided all of the required “tools” (origination forms, disclosures, lien waivers, order documents and servicing forms) that would facilitate a construction loan from start to finish (for all areas down the production line).� Fran also served a Private Investor managing the portfolio of distressed properties located throughout the country, and provided a ROI of 80% to that investor.Fran resides in Nashua, NH with her husband and two children.� Fran completed the Residential Mortgage Lending Program through MA Mortgage Bankers’ Association at Northeastern University and has continued to keep up with all regulatory compliance issues concerning lending institutions, small and large.

Joshua Fuchs is chief appraiser for ISGN, a leading provider of end-to-end mortgage technology solutions and services to the U.S. mortgage industry.�

Terri Cravens is a founding member and Managing Partner of Springboard, LLC, which was founded in 2009 and holds the majority ownership interest in the company. Terri has worked in the mortgage industry for over 37 years. Within the mortgage industry she has several years managing escrow administration including tax processing, insurance servicing, force placed insurance, life and disability insurance product solicitation, records management, management of servicing acquisition and sales, new loans, and alternative finance products (ARMS, etc.).� She then spent ten years in managing a national default servicing portfolio; including collection, loss mitigation, foreclosure, bankruptcy, claims and REO.� Her experience spans most loan types and many investors including strength in FHA, VA, Fannie Mae and Freddie Mac loans as well as those held by many private investors.� Terri served on Fannie Mae’s default user advisory group for 4 years and she served on Freddie Mac default advisory group for 2 years.� While at GMACM she led them to Freddie Mac Tier 1 status, which was the first ‘large’ servicer to achieve this level.Terri worked seven years in law firm management with a national title/real estate services provider. She was part of a management team of a large national default law firm conducting foreclosure, bankruptcy, eviction, REO closings, title, outsource operations and software development.Terri also served 9 years in law firm consulting / organizational managementWorked with large international law firm to improve operational efficienciesTargeted new marketsNegotiated contracts for new office space and attorneysStreamlined operations of multiple firms in: foreclosure, bankruptcy, eviction, title, real estate closings, residential and condominium closingsTerri has an MBA in Business Administration and is a graduate of the Mortgage Bankers Association School of Mortgage Banking.� Terri has been an invited instructor at the USFN’s educational retreat, providing CLE accredited education for their attorney network.� She has also been an invited panelist on other industry panels and forums for the Mortgage Bankers Association, Texas Mortgage Bankers Association, Five Star REO Institute, Legal League 100 and the Louisiana Land and Title Association.� She is a member of the First Baptist Church.

Tom Gonser is the founder and Chief Strategy Officer of DocuSign.

Mark Landschulz joined Flagstar in December 2014 as executive vice president and director of Performing Servicing. In this role he is responsible for the operation and profitable growth of Flagstar’s mortgage businesses relating to the servicing and sub-servicing of performing loans.He brings to Flagstar more than 25 years of experience in mortgage finance and most recently served as vice president in charge of Servicing at Quicken Loans. During his tenure at Quicken Loans, he led a team through rapid growth and expansion to over 300 associates servicing more than 850,000 loans. Other responsibilities included spearheading Quicken Loans acquisition and investment strategy for mortgage servicing rights. Under Landschulz’s leadership, Quicken Loans was named highest in customer satisfaction among home loan servicers in 2014 by J. D. Power and Associates.Prior to Quicken, Landschulz served as executive vice president of Portfolio Management for Origen Financial where he was responsible for credit policy, risk modeling, servicing analytics, pricing, loan warehousing, sales, and securitizations. Prior to Origen, Landschulz spent several years in a number of leadership capacities at GE Capital Mortgage Services, gaining experience in areas such as private label originations, portfolio retention, and warehouse lending.

Jim Shankle, is a managing director at CrossCheck Compliance and a Certified Financial Services Auditor (CFSA).Jim is a regulatory compliance and internal audit professional with over 25 years of experience in the financial and professional services industries.� He has held various senior management positions including Chief Audit Executive and spent three years in the former Soviet Union assisting with banking privatization efforts in the newly formed independent states.