Banco Popular de Puerto Rico

Amber Owens is Vice President of Mortgage Servicing Default Vendor Management. Amber has 25 years of extensive default and project management experience. �Some of the areas she has worked and managed are Call Center, Loss Mitigation, Change of Law, Project Management, Invoice Management, Foreclosure, Reporting and Analytics, LPS/PM oversight, Attorney Management/Quality Assurance. She attended Indiana Purdue University Fort Wayne and Campbell University with a focus on Organizational Leadership and Supervision.

Brian McWhorter is a Managing Director and Mortgage Banking Servicing Executive at Chase.Chase’s Mortgage Banking business is ranked No. 2 in originations and servicing, with 7 million mortgages representing a combined balance of $1 trillion.Brian leads the Default group within Servicing, where he manages the organization’s default servicing operations. This includes bankruptcy, foreclosure, REO, property preservation and other default functions.Previously, Brian held the following leadership roles in Servicing: head of Customer Assistance Operations, head of Financial Operations, and head of Foreclosure Alternatives.Before joining Chase, he was Senior Vice President of Default Servicing at CitiMortgage, where he was responsible for Collections and Default activities. He also led the integration and implementation of various regulatory compliance efforts and acquisitions.Brian attended the University of North Texas.He lives in Flower Mound, Texas, with his wife and two sons.

Lesli Gooch is the CEO for the Manufactured Housing Institute. MHI is the national trade organization representing all segments of the factory-built housing industry.

Chris Baddeley is Director, Customer Experience for Ditech where he champions a customer experience strategy that creates and retains loyal mortgage customers.� He has over thirty years of financial services experience including marketing leadership roles at GMAC-RFC and Citibank.� Chris holds a bachelor’s degree from Eastern Illinois University and an MBA from Loyola University Chicago.

LAURIE MAGGIANO is Program Manager for Servicing and Secondary Markets at the Consumer Financial Protection Bureau, in which capacity she helps to shape and implement Federal housing regulations that make mortgage markets safe and accessible for consumers. Prior Federal service includes four years as Director of Homeownership Policy at the U.S. Department of the Treasury where she was one of the architects of the Making Home Affordable program, and nine years as manager of mortgage servicing at the U.S. Department of Housing and Urban Development.� Before beginning her government career, Ms. Maggiano spent 20 years in the private sector as Director of REO at Freddie Mac and in senior management positions at two West Coast mortgage banks. In 2011, Ms. Maggiano was honored with a lifetime achievement award for Leadership in Mortgage Servicing, and in 2012 and 2013 she was named by Housing Wire Magazine as a Woman of Influence in the mortgage industry.�