Client relations

A sign reminding people to social distance stands at Louis Armstrong Park in New Orleans, Louisiana, U.S., on Wednesday, July 15, 2020. Many places that suffered most in the first wave of coronavirus infections including Louisiana are seeing case counts climb again after months of declines. Photographer: Sophia Germer/Bloomberg
Jeff Stimpson
November 24, 2020 9:00 AM

Practitioners share their plans and thoughts on how COVID-19 is changing client interactions.

3 Min Read
Robot
Jody Padar
September 25, 2020 1:42 PM

Despite the many, many downsides of COVID-19, one of the biggest silver linings has been that it forced CPAs and accountants into being true advisors to their clients.

5 Min Read
coronavirus-mask.jpg
Ane Ohm
By Ane Ohm
September 23, 2020 11:30 AM

There are two key areas that CPA firms should closely watch to manage audit fees in 2020.

3 Min Read
p19umruna78bm1qf1l2fmlooi18.jpg
Kyle Walters
August 20, 2020 4:33 PM

When it comes to working from home, people’s thoughts automatically turn to Zoom. But there’s another game-changing tool that’s rapidly gaining traction in the telework arena.

5 Min Read
remote-meeting.jpg
Jody Padar
August 19, 2020 12:32 PM

The worst thing we can do is nothing. Accounting firms need to stay in the game, stay ahead of their competition and stay in front of clients.

6 Min Read
remote-meeting.jpg
Kyle Walters
August 7, 2020 1:59 PM

Dress like a professional wherever you work.

4 Min Read
remote-meeting-woman.jpg
Kristen Keats
August 6, 2020 1:38 PM

The COVID-19 pandemic flipped our working world on its head.

4 Min Read
AT-042420-Coronavirus charging for services GRAPH
Gene Marks
July 21, 2020 9:00 AM

Firms may want to trade short-term cash for long-term goodwill.

4 Min Read
FP_Podcast_Logo_Web_K.png
Tobias Salinger
June 30, 2020 4:05 PM

Wealth management firms should define success by how well their operations perform under pressure, Kestra Financial COO Kris Chester says in an episode of Financial Planning’s podcast.

1 Min Read
AT-042420-Coronavirus Remote readiness GRAPH
Edward Mendlowitz
June 1, 2020 11:35 AM

Here are some practice management suggestions for the new normal.

4 Min Read